# HttpResponseException:500: Internal Server Error

**URL:** <https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411>\
**Category:** Ignition\
**Created:** [October 14, 2013, 8:21pm UTC](https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411 "2013-10-14T20:21:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kpollock](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@kpollock](https://forum.inductiveautomation.com/u/kpollock)\
**Post date:** [October 14, 2013, 8:21pm UTC](https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411/1 "2013-10-14T20:21:51Z")

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From wrapper.log - I am having problems uploading wrapper.log. 4 times this form has blanked out on me.

Oct 14, 2013 1:13:16 PM org.apache.catalina.core.StandardWrapperValve invoke  
INFO | jvm 1 | 2013/10/14 13:13:17 | SEVERE: Servlet.service() for servlet Map threw exception  
INFO | jvm 1 | 2013/10/14 13:13:17 | java.io.FileNotFoundException: C:\Windows\TEMP\ignition\_main\_tmp\vis-client.jar1837054291256360959.jar.pack.gz

On a new user installation this indicates that a file cannot be found, but it is a new user installation. I have 10 old users who are able to start and login. Where do I go from here? Do I delete the temp file?

[attachment=0]New User Login Problem 101413.JPG[/attachment]

Thanks Ken P.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 14, 2013, 8:25pm UTC](https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411/2 "2013-10-14T20:25:36Z")

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What version is this on?

This sounds like a problem we’ve fixed at some point (Windows clearing out the temp directory underneath us).

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<div class="post-metadata">

**Author:** ![kpollock](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@kpollock](https://forum.inductiveautomation.com/u/kpollock)\
**Post date:** [October 14, 2013, 9:15pm UTC](https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411/3 "2013-10-14T21:15:43Z")

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Ignition 7.5.5

Windows Server 2008 SP2 on VM Ware

If I need to roll the rev on Igniton what is the latest stable revision?

THX Ken P.

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**Author:** ![Robert.McKenzie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/robert.mckenzie/32/4134_2.png) [@Robert.McKenzie](https://forum.inductiveautomation.com/u/Robert.McKenzie)\
**Post date:** [October 14, 2013, 9:24pm UTC](https://forum.inductiveautomation.com/t/httpresponseexception-500-internal-server-error/7411/4 "2013-10-14T21:24:29Z")

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That was fixed in 7.5.9, but you can get the newest (7.5.10 ATM) release [here](http://www.inductiveautomation.com/downloads/long-term-support).