# \[IGN-13157\]System tag provider disabled after gateway restore

**URL:** <https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034>\
**Category:** Ignition\
**Tags:** ignition83\
**Created:** [November 7, 2025, 11:28am UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034 "2025-11-07T11:28:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![fema](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@fema](https://forum.inductiveautomation.com/u/fema)\
**Post date:** [November 7, 2025, 11:28am UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034/1 "2025-11-07T11:28:20Z")

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Hello,

I’ve restored a 8.3 Gateway in a freshly installed new machine; during the process I selected the option to “Restore Disabled” to allow me to address any problems with the various database and device sources.

The only issue is that apparently the System tag provider is “disabled” and I cannot enable it:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/a/4a5b085225f35114c31f2cc60ee93229812a8142.jpeg)

The odd part is that from the designer the provider seems to work?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/a/0a0217f9e86a403548ed189b79882b316943d600.png)

Logs wise nothing pops up in “red” saying that, there is any problem with the System tag provider.

Do I miss something very obvious?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 7, 2025, 11:33am UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034/2 "2025-11-07T11:33:27Z")

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I think the issue may have something to do with "restore disabled" being a bit wonky right now: [[IGN-14380]The Gateway has failed to succesfully start - #6 by paul-griffith](https://forum.inductiveautomation.com/t/ign-14380-the-gateway-has-failed-to-succesfully-start/111919/6)

If you look on the Gateway filesystem at `$IGNITION/data/config/resources/core/ignition/tag-provider/System/resource.json` does the `attributes` object in that file have a `"enabled" : false` entry?

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<div class="post-metadata">

**Author:** ![fema](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@fema](https://forum.inductiveautomation.com/u/fema)\
**Post date:** [November 7, 2025, 11:49am UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034/3 "2025-11-07T11:49:39Z")

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Seems so, do i stop the gateway change it to true and restart?

```python
{
  "scope": "A",
  "version": 1,
  "restricted": false,
  "overridable": true,
  "files": [
    "config.json"
  ],
  "attributes": {
    "lastModification": {
      "actor": "administrator",
      "timestamp": "2025-11-07T10:39:54Z"
    },
    "uuid": "7c761281-fbaa-4aaa-bf82-75a59c06fd90",
    "lastModificationSignature": "6e53c99b5f1ef55c65d1fc11faea9a327f2965ff491808ae9a2dc2f595ab189c",
    "enabled": false
  }
}

```

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 7, 2025, 12:01pm UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034/4 "2025-11-07T12:01:29Z")

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"galaxy" isn't an Ignition term FYI. It's an Ignition Gateway.

But yes, stop it, and I think you can actually just remove the entry all together, then start again.

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<div class="post-metadata">

**Author:** ![fema](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@fema](https://forum.inductiveautomation.com/u/fema)\
**Post date:** [November 7, 2025, 12:10pm UTC](https://forum.inductiveautomation.com/t/ign-13157-system-tag-provider-disabled-after-gateway-restore/112034/5 "2025-11-07T12:10:50Z")

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Now the System tag provider is listed as running and i fixed the typo. Sorry for the awful blunder.

Thank you Kevin.