# \[IGN-14036\] Gateway logs not updating consistently for errors Ignition 8.3

**URL:** <https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618>\
**Category:** Ignition\
**Tags:** ignition83\
**Created:** [January 29, 2026, 5:57am UTC](https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618 "2026-01-29T05:57:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![liam1](https://avatars.discourse-cdn.com/v4/letter/l/e68b1a/32.png) [@liam1](https://forum.inductiveautomation.com/u/liam1)\
**Post date:** [January 29, 2026, 5:57am UTC](https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618/1 "2026-01-29T05:57:46Z")

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Hi all,

I don’t know if anyone else has experienced this but I have noticed that the gateway logs on 8.3.2 do not refresh/update as reliably as 8.1 when it comes to errors and util logs.

I will be debugging an error through a known trigger but was not see the error appear sometimes , after refreshing the page the error will show up. I think this is a bug?

This noticed it occurs sometimes when using the system.util.getLogger() where I also need to refresh the page to see the message.

Current gateway version is 8.3.2 (b2025120210) and I’'m using the chrome browser.

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [January 29, 2026, 8:57pm UTC](https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618/2 "2026-01-29T20:57:15Z")

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Is there any chance the `Live Updates` checkbox is becoming un-checked due to log interaction like expanding a log entry? We’re aware that some users are not expecting the “live” functionality of that page to turn off if they interact with any logged entries.

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**Author:** ![liam1](https://avatars.discourse-cdn.com/v4/letter/l/e68b1a/32.png) [@liam1](https://forum.inductiveautomation.com/u/liam1)\
**Post date:** [January 30, 2026, 6:08am UTC](https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618/3 "2026-01-30T06:08:03Z")

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Ah okay thats what is happening . It’s as you describe, when expandng a log the live update becomes unchecked. Is this suppose to be the normal behavior?

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [January 30, 2026, 4:19pm UTC](https://forum.inductiveautomation.com/t/ign-14036-gateway-logs-not-updating-consistently-for-errors-ignition-8-3/113618/4 "2026-01-30T16:19:21Z")

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It’s operating as was designed for 8.3, but we’ve heard a fair amount of negative feedback around it. There are plans to revert the change in behavior seen in 8.3, but no solid date/version for when we would do that.

Edit: I’ve attached the relevant internal ticket number and updated the ticket to reflect the interference this behavior caused your workflow.
