# \[IGN-14185\] Error when registering Email Address for "Username" field in the Identity Provider--\> User Grant form

**URL:** <https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363>\
**Category:** Ignition 8.3 Early Access\
**Created:** [September 3, 2025, 7:44pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363 "2025-09-03T19:44:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Tim\_Ryder](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@Tim\_Ryder](https://forum.inductiveautomation.com/u/Tim_Ryder)\
**Post date:** [September 3, 2025, 7:44pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/1 "2025-09-03T19:44:58Z")

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I get an error when trying to use my Email Address as the “username” field in User Grant form.  
I have tried all lower case and wrapping it in quotes, but none have solved it.  
If I use the GUID I am getting back from Entra for my “ID” field it works properly, but it rejects my email address for Username.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/6/964821966bbbdc57368cb9eae6fc51f80da60db0.png)

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**Author:** ![Daniel\_Kearney](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/daniel_kearney/32/79526_2.png) [@Daniel\_Kearney](https://forum.inductiveautomation.com/u/Daniel_Kearney)\
**Post date:** [September 4, 2025, 5:38pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/2 "2025-09-04T17:38:39Z")

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Just to clarify, is the email being used in the “Username” field in your user source? Or are you attempting to use the email attribute in the contact info for this user?

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**Author:** ![Daniel\_Kearney](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/daniel_kearney/32/79526_2.png) [@Daniel\_Kearney](https://forum.inductiveautomation.com/u/Daniel_Kearney)\
**Post date:** [September 4, 2025, 5:41pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/3 "2025-09-04T17:41:49Z")

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Regardless, I’m able to reproduce it using our 8.3.0 release candidate so I’ll get this investigated asap.

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**Author:** ![Tim\_Ryder](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@Tim\_Ryder](https://forum.inductiveautomation.com/u/Tim_Ryder)\
**Post date:** [September 4, 2025, 9:38pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/4 "2025-09-04T21:38:13Z")

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Apologies, the username parameter was bound to the email address field in the user data claim.

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**Author:** ![b.peck](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@b.peck](https://forum.inductiveautomation.com/u/b.peck)\
**Post date:** [September 23, 2025, 7:16pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/5 "2025-09-23T19:16:47Z")

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Is there an update on this fix?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 23, 2025, 7:18pm UTC](https://forum.inductiveautomation.com/t/ign-14185-error-when-registering-email-address-for-username-field-in-the-identity-provider-user-grant-form/110363/6 "2025-09-23T19:18:37Z")

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The fix is targeted (and completed) for 8.3.1.
