# \[IGN-14387\] Ignition 8.3 system.tag.configure() on remote provider **URL:** \ **Category:** Ignition\ **Created:** [September 23, 2025, 11:41pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906 "2025-09-23T23:41:09Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Craig\_webber](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/craig_webber/32/62546_2.png) [@Craig\_webber](https://forum.inductiveautomation.com/u/Craig_webber)\ **Post date:** [September 23, 2025, 11:41pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/1 "2025-09-23T23:41:09Z")
Busy trying to upgrade my project to 8.3 I have a tool that parses a excel sheet and using system.tag.configure() to save it as a UDT. Currently when I try save it as a UDT I just get a empty UDT with no tags and a good result from the function call. Did some testing in the scripting console with the example here: [system.tag.configure | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.3/appendix/scripting-functions/system-tag/system-tag-configure) and was getting the same result. But when I run the same example in the scripting console where the provider is local it works, and the tag shows up on the remote provider. ---
**Author:** ![dgillbee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dgillbee/32/73838_2.png) [@dgillbee](https://forum.inductiveautomation.com/u/dgillbee)\ **Post date:** [September 24, 2025, 7:52am UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/2 "2025-09-24T07:52:45Z")
Have you setup the service security to allow read/write/edit? Are you using the correct tag provider name in the remote gateway? ---
**Author:** ![Craig\_webber](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/craig_webber/32/62546_2.png) [@Craig\_webber](https://forum.inductiveautomation.com/u/Craig_webber)\ **Post date:** [September 24, 2025, 3:30pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/3 "2025-09-24T15:30:29Z")
_Have you setup the service security to allow read/write/edit?_ Had a look into this, I can create tags manually in the designer but if I try create a UDT manually(with tags) it just appears as an empty UDT. so doesn’t seem to be limited to the function call. Is there a new permission just for UDTs? If I open the empty UDT on the remote provider and try add new tags to it, they are saved correctly. Seems like only when I try save a UDT with tags at the same time, only the UDT is saved(no tags) Using the inductiveautomation/ignition:8.3 docker container for both instance of the scale out system ---
**Author:** ![mrojas](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mrojas/32/6394_2.png) [@mrojas](https://forum.inductiveautomation.com/u/mrojas)\ **Post date:** [September 24, 2025, 3:41pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/4 "2025-09-24T15:41:05Z")
Thanks for letting us know, there’s a bug in our serialization logic that’s ignoring children configurations. ---
**Author:** ![Samer\_Samy1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/samer_samy1/32/52910_2.png) [@Samer\_Samy1](https://forum.inductiveautomation.com/u/Samer_Samy1)\ **Post date:** [November 26, 2025, 5:56pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/5 "2025-11-26T17:56:22Z")
Hi , when will it get sorted out pls I downlaoded 8.3.2 and still not working ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [November 26, 2025, 6:33pm UTC](https://forum.inductiveautomation.com/t/ign-14387-ignition-8-3-system-tag-configure-on-remote-provider/110906/6 "2025-11-26T18:33:41Z")
The issue linked in the title was closed and released in 8.3.1. If you're still having an issue contact support so they can diagnose and figure out if it's a new/different issue or a regression or a corner case that wasn't fixed, etc...