# \[IGN-4469\] Gateway log line numbers missing? **URL:** \ **Category:** Ignition\ **Created:** [September 15, 2021, 1:17pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994 "2021-09-15T13:17:50Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Gratliff](https://avatars.discourse-cdn.com/v4/letter/g/a5b964/32.png) [@Gratliff](https://forum.inductiveautomation.com/u/Gratliff)\ **Post date:** [September 15, 2021, 1:17pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/1 "2021-09-15T13:17:50Z")
This week we upgraded a gateway from 8.1.9 to 8.1.10. Since then, when an error shows up in the logs (gateway\>system tab\>Logs), the line number(s) is/are no longer included in the error. Has anyone else noticed this? Is there a new setting to turn this on/off? ---
**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\ **Post date:** [September 15, 2021, 2:11pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/2 "2021-09-15T14:11:29Z")
It does look like there is a difference in log reporting… I created an example Timer script on both 8.1.7 and 8.1.9: ```python def foo(): raise Exception("bar") foo() ``` … which produced the following outputs: ![2021-09-15 at 9.11 AM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/2/b2206e4fa5da7dec50936adbed260e78893d9d4b.png) I’ll create a ticket for this, thank you for the observation and report! ---
**Author:** ![ken.maze](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ken.maze/32/85876_2.png) [@ken.maze](https://forum.inductiveautomation.com/u/ken.maze)\ **Post date:** [September 24, 2021, 7:35pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/3 "2021-09-24T19:35:41Z")
Same for me, in case you need more numbers to get more attention for this. It’s pretty annoying… ---
**Author:** ![ken.maze](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ken.maze/32/85876_2.png) [@ken.maze](https://forum.inductiveautomation.com/u/ken.maze)\ **Post date:** [September 28, 2021, 9:26pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/4 "2021-09-28T21:26:25Z")
Is there any indication of when this might be fixed? If not, can I back up to 8.1.9 by just running that installer on my 8.1.10 gateway? Thanks ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [September 28, 2021, 9:59pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/5 "2021-09-28T21:59:37Z")
No, there’s no timeline for the fix, although we’re aware of it and prioritizing it fairly high. ‘Downgrading’ is generally not a safe operation; the officially recommended strategy is to have a gateway backup from before the upgrade in case you roll back. This forum has some posts describing the manual downgrade process if you look, but it’s a process that may work or may not, and leave you in a worse state than you were. Perform at your own risk. ---
**Author:** ![ken.maze](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ken.maze/32/85876_2.png) [@ken.maze](https://forum.inductiveautomation.com/u/ken.maze)\ **Post date:** [October 6, 2021, 12:02pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/6 "2021-10-06T12:02:50Z")
Fortunately this is my test server. I can start using my production server instead, which is at 8.0.12 right now. So, just to make sure, I think what I should do is: - Do a gateway backup of the 8.1.10 test machine - Upgrade the 8.0.10 prod machine to 8.1.7 - Restore backup from 8.1.10 to 8.1.7 Then, to get my test server back where it should be: - Uninstall Ignition from server - Install 8.1.7 Ignition - Restore backup from above Thanks ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [October 6, 2021, 2:20pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/7 "2021-10-06T14:20:53Z")
> [@ken.maze](#): > > Restore backup from 8.1.10 to 8.1.7 This is going to be rejected unless you take extra steps, which I'd recommend against, as mentioned above. You _can_ do it, by 'hacking' up the gateway backup a bit, but I have no idea what might break. ---
**Author:** ![ken.maze](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ken.maze/32/85876_2.png) [@ken.maze](https://forum.inductiveautomation.com/u/ken.maze)\ **Post date:** [October 6, 2021, 2:34pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/8 "2021-10-06T14:34:09Z")
ok, understood, thanks ---
**Author:** ![Gratliff](https://avatars.discourse-cdn.com/v4/letter/g/a5b964/32.png) [@Gratliff](https://forum.inductiveautomation.com/u/Gratliff)\ **Post date:** [October 20, 2021, 4:34pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/9 "2021-10-20T16:34:31Z")
I see this didn’t get fixed in 8.1.11. Has a timeline been established on this yet? The lack of line numbers significantly impacts troubleshooting (especially when debugging a new system). Will we have to wait for 8.1.13 at this point at best? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [October 20, 2021, 4:36pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/10 "2021-10-20T16:36:31Z")
We don’t guarantee fixes or features to specific versions (see: [the release train](https://www.inductiveautomation.com/blog/all-aboard-the-release-train-first-stop-ignition-8)) but there has been movement on this ticket; it _could_ happen by 8.1.12. ---
**Author:** ![ken.maze](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ken.maze/32/85876_2.png) [@ken.maze](https://forum.inductiveautomation.com/u/ken.maze)\ **Post date:** [January 3, 2022, 7:36pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/11 "2022-01-03T19:36:40Z")
Per the 8.1.12 release notes, this has been fixed. I will be checking soon. ---
**Author:** ![Gratliff](https://avatars.discourse-cdn.com/v4/letter/g/a5b964/32.png) [@Gratliff](https://forum.inductiveautomation.com/u/Gratliff)\ **Post date:** [January 3, 2022, 8:27pm UTC](https://forum.inductiveautomation.com/t/ign-4469-gateway-log-line-numbers-missing/50994/12 "2022-01-03T20:27:21Z")
Yes, I just noticed that myself. Thanks so much for checking back.