# \[IGN-5688\] V 7.9.18 Gateway Alarming Folder gone

**URL:** <https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013>\
**Category:** Ignition\
**Created:** [March 9, 2022, 2:18pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013 "2022-03-09T14:18:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Curlyandshemp](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@Curlyandshemp](https://forum.inductiveautomation.com/u/Curlyandshemp)\
**Post date:** [March 9, 2022, 2:18pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/1 "2022-03-09T14:18:04Z")

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I just upgraded an Ignition Installation from 7.9.9 to 7.9.18.  
I had a tag that showed Active alarms, but tag is broken after upgrade.  
Noticed the the System/Gateway folder for Alarming is gone:  
 ![Tags](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/7/0714a2068e798a399e103ba5377d05eb1343d1af.png)

![Status](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/2/e242e6e962f38cd79fdc2864dcf571cf28eaaa15.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [March 9, 2022, 2:20pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/2 "2022-03-09T14:20:46Z")

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Partial license?

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**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [March 9, 2022, 2:44pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/3 "2022-03-09T14:44:44Z")

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Are there any errors in the `wrapper.log` during startup of the gateway after the upgrade? Does a subsequent restart of the gateway still have those folders missing?

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**Author:** ![Curlyandshemp](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@Curlyandshemp](https://forum.inductiveautomation.com/u/Curlyandshemp)\
**Post date:** [March 9, 2022, 3:42pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/4 "2022-03-09T15:42:01Z")

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Partial license is due to Omron PLC driver in trial for testing connectivity to an Omron PLC before upgrading license

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**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [March 9, 2022, 4:33pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/5 "2022-03-09T16:33:10Z")

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I’ve been able to reproduce this issue locally and we’re investigating it… It seems that an “Error loading persistent alarm information from disk” may appear in the logs on initial [post-upgrade] gateway startup. A subsequent restart of the gateway should see those system tag provider folders return.

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**Author:** ![Curlyandshemp](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@Curlyandshemp](https://forum.inductiveautomation.com/u/Curlyandshemp)\
**Post date:** [March 10, 2022, 11:18am UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/6 "2022-03-10T11:18:18Z")

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OK Thanks.  
Next time I am back at customer’s location will give that a try.

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**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [March 10, 2022, 5:39pm UTC](https://forum.inductiveautomation.com/t/ign-5688-v-7-9-18-gateway-alarming-folder-gone/57013/7 "2022-03-10T17:39:16Z")

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Just an update on this issue. It has been fixed and will be included in the 7.9.19 release.
