# Ignition 7.6.4 email alerts for an alarm

**URL:** <https://forum.inductiveautomation.com/t/ignition-7-6-4-email-alerts-for-an-alarm/24208>\
**Category:** Ignition\
**Created:** [April 17, 2019, 3:38pm UTC](https://forum.inductiveautomation.com/t/ignition-7-6-4-email-alerts-for-an-alarm/24208 "2019-04-17T15:38:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jared.zundel](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jared.zundel](https://forum.inductiveautomation.com/u/jared.zundel)\
**Post date:** [April 17, 2019, 3:38pm UTC](https://forum.inductiveautomation.com/t/ignition-7-6-4-email-alerts-for-an-alarm/24208/1 "2019-04-17T15:38:05Z")

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Hello, I’m hoping someone here can help me out. I’m working for a company which uses Ignition 7.6.4 and recently we stopped receiving email alerts from the system. According to our IT department, the SMTP server we were using was taken down and I was given a new address to use. I switched to the address I was given, but we are still not receiving email alerts. I checked to see if port 25 was open and it was.

One thing I have noticed is that the properties for our email alerts is under “Legacy Notification” not “Notification” under the “Alarming” section. From what I can tell the Alarm notification module is under a trial version which expires after 2 hours, but we have received these alerts until recently. I’m wondering what is difference between notification and legacy notification?

Any insights on how to fix this issue would be appreciated.