# Ignition 7.9.16 - gateway don´t start **URL:** \ **Category:** Ignition\ **Created:** [December 15, 2021, 6:04pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160 "2021-12-15T18:04:21Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![AlexGuevara](https://avatars.discourse-cdn.com/v4/letter/a/9fc348/32.png) [@AlexGuevara](https://forum.inductiveautomation.com/u/AlexGuevara)\ **Post date:** [December 15, 2021, 6:04pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/1 "2021-12-15T18:04:21Z")
I just recover ignition because server was infected, I installed V7.9.16 because it was running that version but gateway don´t start, Do you think it is related with jre version? Thanks ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [December 15, 2021, 7:40pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/2 "2021-12-15T19:40:35Z")
Welcome! If it’s a clean install, you need to install Java yourself, which I guess you’ve done to get the installer going. However if you’ve installed the most recent version, it may be incompatible. Try and find one from that era such as 1.8.0\_291-b10, and note the new commercial licensing aspects of Java: > **[The Real Deal About Java and the Future of Ignition](https://www.inductiveautomation.com/blog/the-real-deal-about-java-and-the-future-of-ignition)** > > Oracle will soon make sweeping changes to the Java roadmap by removing Java Web Start and ending support for older versions of Java. While this may cause some concerns, we have a migration path that will ease the transition. ---
**Author:** ![AlexGuevara](https://avatars.discourse-cdn.com/v4/letter/a/9fc348/32.png) [@AlexGuevara](https://forum.inductiveautomation.com/u/AlexGuevara)\ **Post date:** [December 15, 2021, 8:29pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/3 "2021-12-15T20:29:03Z")
I’ll try, thank you. ---
**Author:** ![AlexGuevara](https://avatars.discourse-cdn.com/v4/letter/a/9fc348/32.png) [@AlexGuevara](https://forum.inductiveautomation.com/u/AlexGuevara)\ **Post date:** [December 15, 2021, 9:37pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/4 "2021-12-15T21:37:25Z")
Doesn´t work yet, I had java 1.8.311 now I have 1.8.291. Do you have more suggestions? ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [December 15, 2021, 9:50pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/5 "2021-12-15T21:50:37Z")
View the status of the web server and gateway in the gateway control utility, and get a thread dump there and upload here. ---
**Author:** ![AlexGuevara](https://avatars.discourse-cdn.com/v4/letter/a/9fc348/32.png) [@AlexGuevara](https://forum.inductiveautomation.com/u/AlexGuevara)\ **Post date:** [December 15, 2021, 10:33pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/6 "2021-12-15T22:33:18Z")
I have this: NET HELPMSG 3547 ![gateway error](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/8/28b1780d76c8f0651367b4043b76fca483b17a1e.jpeg) ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [December 15, 2021, 10:42pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-16-gateway-don-t-start/54160/7 "2021-12-15T22:42:43Z")
> [@Gateway Service not starting](https://forum.inductiveautomation.com/t/gateway-service-not-starting/1817): > > Ok… another day… another new problem. Its been a couple of days since I have launched the Gateway Control Utility on my laptop. So… today… I wanted to work on my project… I clicked on the Utility and the pop-up came on the screen and showed that the Gateway was trying to Re-establish connection. I clicked on Start Service… and it would not start… and I got the following message in a box… The Ignition Gateway Service is starting…The Ignition Gateway Service could not be started. A service speci…