# Ignition 7.9.17

**URL:** <https://forum.inductiveautomation.com/t/ignition-7-9-17/56262>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [February 17, 2022, 3:41pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262 "2022-02-17T15:41:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Atanu\_Sanyal](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@Atanu\_Sanyal](https://forum.inductiveautomation.com/u/Atanu_Sanyal)\
**Post date:** [February 17, 2022, 3:41pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/1 "2022-02-17T15:41:18Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/c/eca8d7c9fbb17723fcf964c3fa7cab1214761523.png)  
Hello, Good afternoon.  
hope everyone doing good.  
I have installed ignition 7.9.17 in my laptop, but my gateway is not opening, can anybody help me regarding this.

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [February 17, 2022, 10:28pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/2 "2022-02-17T22:28:44Z")

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Why would you not download 8.1.x?

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<div class="post-metadata">

**Author:** ![josborn](https://avatars.discourse-cdn.com/v4/letter/j/4bbf92/32.png) [@josborn](https://forum.inductiveautomation.com/u/josborn)\
**Post date:** [February 17, 2022, 10:41pm UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/3 "2022-02-17T22:41:54Z")

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If this is a licensed installation, they may have a 7.9 license but not a current support agreement.  
To the original question can you verify the service is actually running?

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<div class="post-metadata">

**Author:** ![Atanu\_Sanyal](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@Atanu\_Sanyal](https://forum.inductiveautomation.com/u/Atanu_Sanyal)\
**Post date:** [February 18, 2022, 4:37am UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/4 "2022-02-18T04:37:31Z")

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Hi Josborn,  
service is running, I have checked.

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<div class="post-metadata">

**Author:** ![Atanu\_Sanyal](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@Atanu\_Sanyal](https://forum.inductiveautomation.com/u/Atanu_Sanyal)\
**Post date:** [February 18, 2022, 4:38am UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/5 "2022-02-18T04:38:21Z")

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Hi Andrew,  
The Project Backup i want to check is developed on 7.9

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<div class="post-metadata">

**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [February 18, 2022, 4:53am UTC](https://forum.inductiveautomation.com/t/ignition-7-9-17/56262/6 "2022-02-18T04:53:18Z")

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Share the install logs. Find it `~.\ignition\install\install.log`  
You should see this in the last lines

```auto
INFO [IgnitionInstaller] [2021/07/26 22:15:36]: Starting Gateway. This should only take a moment..
INFO [IgnitionInstaller] [2021/07/26 22:15:51]: Gateway service started and installed
INFO [IgnitionInstaller] [2021/07/26 22:15:51]: Gateway started
INFO [IgnitionInstaller] [2021/07/26 22:15:51]: Gateway Address: http://localhost:8088

```

Do you see a log level different than INFO?