# Ignition 8 ackNotes and ackUser missing from alarm\_events\_data

**URL:** <https://forum.inductiveautomation.com/t/ignition-8-acknotes-and-ackuser-missing-from-alarm-events-data/24287>\
**Category:** Ignition\
**Created:** [April 22, 2019, 2:57pm UTC](https://forum.inductiveautomation.com/t/ignition-8-acknotes-and-ackuser-missing-from-alarm-events-data/24287 "2019-04-22T14:57:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![drosch](https://avatars.discourse-cdn.com/v4/letter/d/779978/32.png) [@drosch](https://forum.inductiveautomation.com/u/drosch)\
**Post date:** [April 22, 2019, 2:57pm UTC](https://forum.inductiveautomation.com/t/ignition-8-acknotes-and-ackuser-missing-from-alarm-events-data/24287/1 "2019-04-22T14:57:10Z")

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An alarm status table I am working on in ignition 8.0 does not display the acknowledging user or the notes. I compared the alarm\_events\_data between an 8.0 gateway and an older gateway. The old gateway has ackNotes and ackUser logging in the propname column, but when I ack an alarm while logged in on a client and input a note, the user and note are lost.

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**Author:** ![mazeyrat](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mazeyrat/32/10955_2.png) [@mazeyrat](https://forum.inductiveautomation.com/u/mazeyrat)\
**Post date:** [April 22, 2019, 5:34pm UTC](https://forum.inductiveautomation.com/t/ignition-8-acknotes-and-ackuser-missing-from-alarm-events-data/24287/2 "2019-04-22T17:34:49Z")

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I think it's a known issue in 7.9.X

> [@\[11961\] Ignition 7.9.10 - possible bug with alarm journal - missed data in alarm\_event\_data?](http://forum.inductiveautomation.com/t/11961-ignition-7-9-10-possible-bug-with-alarm-journal-missed-data-in-alarm-event-data/23635):
>
> Does anybody noticed any similar issue about alarm journal ? #91766 - alarm journal query - label With the component alarm journal query, the label is correctly displayed for alarm in state : active unack and clear unack. For the row for the alarm in state clear ack, the label is replaced by the alarm name It seems to me that the label is not stored in the alarm\_event\_data for the ack events. #91770 - Acknowledge alarm don’t capture associated data When an alarm go active or cleared, alarm…

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**Author:** ![plarochelle](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/plarochelle/32/29608_2.png) [@plarochelle](https://forum.inductiveautomation.com/u/plarochelle)\
**Post date:** [April 25, 2019, 6:30pm UTC](https://forum.inductiveautomation.com/t/ignition-8-acknotes-and-ackuser-missing-from-alarm-events-data/24287/3 "2019-04-25T18:30:48Z")

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Looks like this is a bug:

> [@\[BUG-13654\]ackUser and ackNnotes not being stored in alarm journal](http://forum.inductiveautomation.com/t/bug-13654-ackuser-and-acknnotes-not-being-stored-in-alarm-journal/24246):
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> Although system.alarm.acknowledge(alarmIds, [notes], username) function has username as one of the parameters, I can’t find where it is stored in the database. I would like to show the user who acked or cleared the alarm. Is there an easy way to find out? Do I need to create a custom alarm attribute to store it?