# Ignition Crashing unexpectedly **URL:** \ **Category:** Ignition\ **Created:** [May 22, 2024, 1:29am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716 "2024-05-22T01:29:30Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [May 22, 2024, 1:29am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/1 "2024-05-22T01:29:30Z")
I've been running a test from the last few days and suddenly Ignition crashed this morning. Here are the logs. What could be the issue for this failure? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/a/7a583ceed7a4f852999c1d3f2983f8f40feaa9f0.jpeg) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/6/96527bc6025967f96312437acbfa8dcbcc366cdb.jpeg) There have been no changes to the system and everything was running smooth till this morning. From the windows logs ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/9/a91781879e0c09e5e93b04d2cbb2c07b330db85a.png) ---
**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\ **Post date:** [May 22, 2024, 1:42am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/2 "2024-05-22T01:42:59Z")
The log entries you're showing don't tell much. You might want to inspect the `logs/wrapper.log` file around the time of the issue. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [May 22, 2024, 2:12am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/3 "2024-05-22T02:12:34Z")
I don't see any extra logs in that file. I found that windows defender service can crash ignition GW. is that true? [Gateway Stopped - JVM appears hung - Ignition - Inductive Automation Forum](https://forum.inductiveautomation.com/t/gateway-stopped-jvm-appears-hung/41632/7) I see the Win def server restarted in my case at the time of Ignition crash. @Kevin.Herron ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 22, 2024, 11:45am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/4 "2024-05-22T11:45:21Z")
> [@PRASHANTH\_KAKKIRALA](#): > > windows defender service can crash ignition Plausible. Another reason to not run Windows in production. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [May 22, 2024, 11:48am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/5 "2024-05-22T11:48:18Z")
Are you suggesting using Linux servers for Production environment? we are not allowed to use Linux in our organization for Production. ---
**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\ **Post date:** [May 22, 2024, 12:07pm UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/6 "2024-05-22T12:07:31Z")
Make sure ports you are using aren't being blocked. Maybe something was changed in a firewall configuration without your knowledge. > **[Gateway Port Reference | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/appendix/reference-pages/gateway-port-reference)** > > The following table describes the default ports an Ignition server may use for communication. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 22, 2024, 12:08pm UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/7 "2024-05-22T12:08:35Z")
> [@PRASHANTH\_KAKKIRALA](#): > > Linux servers for Production environment? Yes. > [@PRASHANTH\_KAKKIRALA](#): > > not allowed to use Linux in our organization I would find a new organization to work for, based on the level of IT competence exposed by that statement. In my not-so-humble opinion, deploying Microsoft Windows in a Production environment is engineering malpractice. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [May 30, 2024, 8:04am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/8 "2024-05-30T08:04:33Z")
Ok. I got your point @pturmel . Also, this message when I started the designer. Any suggestions about using windows defender with Ignition instance @Kevin.Herron , @pturmel ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/d/bd9984f7cceaa4165a7da6db15412484aeb21f24.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 30, 2024, 11:51am UTC](https://forum.inductiveautomation.com/t/ignition-crashing-unexpectedly/90716/9 "2024-05-30T11:51:03Z")
Use a newer launcher.