# Ignition Designer - Connection refused **URL:** \ **Category:** Ignition\ **Tags:** designer\ **Created:** [May 28, 2024, 8:59am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993 "2024-05-28T08:59:16Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [May 28, 2024, 8:59am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/1 "2024-05-28T08:59:16Z")
Hello, I am new to Ignition and I'm trying to retrieve an Ignition server backup into my local machine. I was able to restore the project on server however every time I try to connect to it through designer I receive the following error: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/3/f3a1a70bab56c95279c740dc3e03133541691b8b.png) ---
**Author:** ![sebastien\_ng](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sebastien_ng/32/55297_2.png) [@sebastien\_ng](https://forum.inductiveautomation.com/u/sebastien_ng)\ **Post date:** [May 28, 2024, 10:06am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/2 "2024-05-28T10:06:08Z")
Hello, this may not be the issue, but I think your username or modpass is not correct. Have you acces on Gateway that you restaure ? if you are learning Ignition or you are working on localhost and there is not projet running on you gateways, you can restaure you password and username. using this doc : [Gateway Command-line Utility - gwcmd | Ignition User Manual](https://docs.inductiveautomation.com/docs/8.1/platform/gateway/gateway-command-line-utility-gwcmd#windows) ---
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [May 28, 2024, 11:43am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/3 "2024-05-28T11:43:34Z")
Hello Sebastiao, So I am not even able to enter my credentials. This error pop-up before I have the chance to enter it. I have access to the Gateway. I am working on a localhost from a currently running server. Therefore, it has projects running on it. ---
**Author:** ![sebastien\_ng](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sebastien_ng/32/55297_2.png) [@sebastien\_ng](https://forum.inductiveautomation.com/u/sebastien_ng)\ **Post date:** [May 28, 2024, 11:57am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/4 "2024-05-28T11:57:49Z")
Sera que definiste userSource no teu projecto ? As propiedades do teu projeto estam bem definidos ? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/f/9fdc66eac81888995afc5662b0bbb250e7715f69.png) acho que algo não esta configurado bem no projecto. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 28, 2024, 12:14pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/5 "2024-05-28T12:14:45Z")
That is a pure network error--nothing is listening at the gateway port you are trying. The port to use is part of the gateway backup--target the port that the original source of the backup was using. Also, consider the possibility that the `ignition.conf` in the backup is not compatible (platform, ram size) with the new gateway. In that case, the service will fault, and the only clues will be in the `wrapper.log` file in the install folder. ---
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [May 29, 2024, 7:41am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/6 "2024-05-29T07:41:05Z")
UserSource has been already defined. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/1/d1fc2ec89dd852fb39afbe48e66012c5a792b556.png) This project is currently running on client's site, so it should be properly configured. And, the thing is, I can't even access any project through designer. So, I don't think it is an authentication issue. ---
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [May 29, 2024, 7:45am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/7 "2024-05-29T07:45:59Z")
It makes sense. Currently I am trying to access through 8080 port on Designer. 8080 is the same port that I am using to access the gateway through the browser ([http://localhost:8088/](http://localhost:8088/)). Where can I double-check the target port? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 29, 2024, 11:59am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/8 "2024-05-29T11:59:30Z")
Designers and all clients reach the gateway through the same ports as used for the gateway web interface. Ignition is, at is core, a webserver. ---
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [May 31, 2024, 7:40am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/9 "2024-05-31T07:40:30Z")
That's what I thought, but them why I can access the through the webpage but not through designer? I notice that the original server, the one that's running on the client, had the SSL "Require SSL" checkbox enabled. Since I don't have a SSL in my local backup, I've unchecked. Nothing change though, still receiving the same error. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 31, 2024, 11:47am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/10 "2024-05-31T11:47:11Z")
Look in your designer launcher log file for clues, or open a support ticket. Also consider the possibility that your IT or AV allows a browser to work, but doesn't allow java to do the same. ---
**Author:** ![Pedro\_Castro](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Pedro\_Castro](https://forum.inductiveautomation.com/u/Pedro_Castro)\ **Post date:** [June 4, 2024, 7:41am UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/11 "2024-06-04T07:41:32Z")
Sure, I will take a better look on that. Appreciate your support ---
**Author:** ![bradley.falzon](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bradley.falzon](https://forum.inductiveautomation.com/u/bradley.falzon)\ **Post date:** [October 30, 2024, 11:18pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused/90993/12 "2024-10-30T23:18:13Z")
Note, I believe this may have been similar to my issue: [Ignition Designer - Connection Refused on Backup Restore](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused-on-backup-restore/97981)