# Ignition Designer Laucher errors when trying to open a launcher **URL:** \ **Category:** Ignition\ **Created:** [February 24, 2021, 6:59pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799 "2021-02-24T18:59:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![acobos](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@acobos](https://forum.inductiveautomation.com/u/acobos)\ **Post date:** [February 24, 2021, 6:59pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/1 "2021-02-24T18:59:49Z")
I am completing the training for ignition and I just installed the Designer Launcher. However when I tried running the Launcher it gives me the error below. Do I need to install anything else for the designer to work? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/a/ba37e1f8478b17ebcf426b677728c8ade50bd088.png) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 24, 2021, 7:00pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/2 "2021-02-24T19:00:41Z")
@jcoffman? ---
**Author:** ![Nicholasstarling](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@Nicholasstarling](https://forum.inductiveautomation.com/u/Nicholasstarling)\ **Post date:** [February 23, 2021, 6:41pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/3 "2021-02-23T18:41:16Z")
When in the Designer Launcher i can see my localhost but when I select them and click open designer I get (Java process launch failed with error code 2: Error: could not find java.dll Error: Could not find Java SE Run Environment)\ New to ignition software, please help ---
**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\ **Post date:** [February 24, 2021, 8:29pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/4 "2021-02-24T20:29:20Z")
@Nicholasstarling, I moved your post here, looks like the same error… [This post](http://forum.inductiveautomation.com/t/ignition-designer-launcher-error/43522) looks only slightly different, possibly related… ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [February 25, 2021, 4:00pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/5 "2021-02-25T16:00:38Z")
Hi @acobos, Is there anything in the designerlauncher.log with additional details? what version are you on? Thanks, JJ Coffman ---
**Author:** ![acobos](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@acobos](https://forum.inductiveautomation.com/u/acobos)\ **Post date:** [February 25, 2021, 4:24pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/6 "2021-02-25T16:24:23Z")
Hi, Thanks for the reply. Ignition is Version: **8.1.2 (b2021020311)** The Launcher says its version 1.1.2 Where do I find the designerlauncher.log? I tried doing a search inside the inductive automation folder in my program files and wasn’t able to find the file. Thanks, Andres ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 4:25pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/7 "2021-02-25T16:25:58Z")
It will be in `~/.ignition/clientlauncher-data` on the computer you tried to run the launcher on. (`~` means the user home directory) ---
**Author:** ![acobos](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@acobos](https://forum.inductiveautomation.com/u/acobos)\ **Post date:** [February 25, 2021, 4:31pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/8 "2021-02-25T16:31:06Z")
I don’t have a “client launcher” inside the ignition folder ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/c/4c4c32e1183a562a5ddf1756950652485c862eaf.png) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 4:33pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/9 "2021-02-25T16:33:01Z")
Okay, but that’s not where I told you to look. ---
**Author:** ![acobos](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@acobos](https://forum.inductiveautomation.com/u/acobos)\ **Post date:** [February 25, 2021, 5:04pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/10 "2021-02-25T17:04:09Z")
Sorry my bad was already looking for it there and just made an assumption. Here is the area where it shows the error on that file. I would upload the file but I am unable as a new user. INFO [DesignerLauncher] [2021/02/25 10:00:08]: Set initial logging level to INFO INFO [DesignerLauncher] [2021/02/25 10:00:08]: Updating logging level to INFO INFO [GatewayConnect] [2021/02/25 10:00:12]: Attempting to connect to gateway [http://localhost:8088](http://localhost:8088)… INFO [LaunchUtil] [2021/02/25 10:00:13]: Starting Java with the following parameters: C:\Users\arcob.ignition\cache\resources\runtimes\11.0.9\bin\java.exe -classpath C:\Users\arcob.ignition\clientlauncher-data\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8088 -Djavaws.sr.launchts=1614265213244 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms64M -Xmx1024M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=1024M -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing ERROR [LaunchUtil] [2021/02/25 10:00:14]: Launch Error Occurred: Java process launch failed with error code 2: Error: could not find java.dll Error: Could not find Java SE Runtime Environment. ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [February 25, 2021, 5:41pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/11 "2021-02-25T17:41:18Z")
try deleting the cached runtime at `C:\Users\arcob.ignition\cache\resources\runtimes\11.0.9` so its forced to redownload from the target gateway ---
**Author:** ![acobos](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@acobos](https://forum.inductiveautomation.com/u/acobos)\ **Post date:** [February 25, 2021, 10:42pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/12 "2021-02-25T22:42:14Z")
Awesome! That worked. Thank you for the help. ---
**Author:** ![jeremyr](https://avatars.discourse-cdn.com/v4/letter/j/df705f/32.png) [@jeremyr](https://forum.inductiveautomation.com/u/jeremyr)\ **Post date:** [March 3, 2021, 7:47pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/13 "2021-03-03T19:47:06Z")
I was having the exact same issue, and this fixed my problem as well. Thank you! ---
**Author:** ![mholmes](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mholmes](https://forum.inductiveautomation.com/u/mholmes)\ **Post date:** [March 8, 2021, 2:55pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/14 "2021-03-08T14:55:13Z")
Thank you! I, too, was having this issue. Worked for me. ---
**Author:** ![Rusty](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rusty/32/19859_2.png) [@Rusty](https://forum.inductiveautomation.com/u/Rusty)\ **Post date:** [April 8, 2021, 3:38pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/15 "2021-04-08T15:38:05Z")
This solution worked for me too, I was getting the error after upgrading from 8.1.3 to 8.1.4. The problem is that we have multiple ignition servers with the client viewers running on about 50 devices at multiple plants in multiple countries. It has created a huge issue as this process has to be done for each device. Please try to find a better solution. ---
**Author:** ![ginnibuzz](https://avatars.discourse-cdn.com/v4/letter/g/a4c791/32.png) [@ginnibuzz](https://forum.inductiveautomation.com/u/ginnibuzz)\ **Post date:** [May 25, 2021, 2:19pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/16 "2021-05-25T14:19:14Z")
Thanks, this helped! ---
**Author:** ![conrad.fernandez](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/conrad.fernandez/32/38608_2.png) [@conrad.fernandez](https://forum.inductiveautomation.com/u/conrad.fernandez)\ **Post date:** [June 9, 2021, 2:52pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/17 "2021-06-09T14:52:33Z")
Thank you for the help! It fixed my error launching the designer! ---
**Author:** ![rubn.varela](https://avatars.discourse-cdn.com/v4/letter/r/c5a1d2/32.png) [@rubn.varela](https://forum.inductiveautomation.com/u/rubn.varela)\ **Post date:** [June 20, 2021, 3:40pm UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/18 "2021-06-20T15:40:45Z")
Thanks!! the problem was solved. ---
**Author:** ![dan.carter](https://avatars.discourse-cdn.com/v4/letter/d/ecb155/32.png) [@dan.carter](https://forum.inductiveautomation.com/u/dan.carter)\ **Post date:** [July 8, 2021, 3:45am UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/19 "2021-07-08T03:45:14Z")
That path does not exist on my computer. ---
**Author:** ![victordcq](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@victordcq](https://forum.inductiveautomation.com/u/victordcq)\ **Post date:** [July 8, 2021, 11:25am UTC](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/20 "2021-07-08T11:25:15Z")
did you use your own user? i did find it here, (user = victor) `C:\Users\victor\.ignition\cache\resources\runtimes\11.0.9` [Next page](https://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799.md?page=2)