# Ignition Exchange component - failed to import **URL:** \ **Category:** Ignition Exchange\ **Tags:** perspective\ **Created:** [March 19, 2024, 3:30pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561 "2024-03-19T15:30:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Maria\_Sierra](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maria\_Sierra](https://forum.inductiveautomation.com/u/Maria_Sierra)\ **Post date:** [March 19, 2024, 3:30pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/1 "2024-03-19T15:30:28Z")
Hello, I'm very new in using Ignition Exchange. I have been trying to upload this resource: [Ignition Exchange | Inductive Automation](https://inductiveautomation.com/exchange/142/overview) into my gateway, and I alway received this message: _Failed to import package._ _Gateway reported that it could not import package. Project 'Project Name' has changed while resources were being imported. Import failed._ ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/1/a1b946316d39f9b3aa2130ba05f5df86fadb76f0.png) Any help? Not sure what could be going wrong since the project is close and not modifications are being done while update. ---
**Author:** ![mknowles](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mknowles/32/70604_2.png) [@mknowles](https://forum.inductiveautomation.com/u/mknowles)\ **Post date:** [March 19, 2024, 4:27pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/2 "2024-03-19T16:27:51Z")
Hi @Maria_Sierra thanks for reaching out about the error you are experiencing. Could you provide a few more details about the steps you are taking to import the resource so we can better assist in troubleshooting? ---
**Author:** ![Maria\_Sierra](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maria\_Sierra](https://forum.inductiveautomation.com/u/Maria_Sierra)\ **Post date:** [March 19, 2024, 5:13pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/3 "2024-03-19T17:13:53Z")
Hello! Thank you for answering! So, first I want to let you know I'm using Ignition Cloud. Here's what I've done so far: 1. Downloaded the ZIP folder containing the resource from the Exchange to my laptop. 2. Logged into my Ignition Cloud gateway. 3. Navigated to Config \> System \> Ignition Exchange. 4. Switched to the "Import" tab. 5. Selected the downloaded ZIP file for import. 6. Chose the project where I want to import the resource. 7. Clicked "Import". Unfortunately, I'm encountering an error message after clicking import. ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [March 19, 2024, 5:42pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/4 "2024-03-19T17:42:04Z")
Unzip the downloaded file. There will be a zip in there that you can import. ---
**Author:** ![Maria\_Sierra](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maria\_Sierra](https://forum.inductiveautomation.com/u/Maria_Sierra)\ **Post date:** [March 20, 2024, 7:00pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/5 "2024-03-20T19:00:08Z")
Thank you, but the zip I have is ready to be uploaded. ---
**Author:** ![Maria\_Sierra](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maria\_Sierra](https://forum.inductiveautomation.com/u/Maria_Sierra)\ **Post date:** [March 20, 2024, 7:00pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/6 "2024-03-20T19:00:42Z")
Hello! Thank you for answering! So, first I want to let you know I'm using Ignition Cloud. Here's what I've done so far: 1. Downloaded the ZIP folder containing the resource from the Exchange to my laptop. 2. Logged into my Ignition Cloud gateway. 3. Navigated to Config \> System \> Ignition Exchange. 4. Switched to the "Import" tab. 5. Selected the downloaded ZIP file for import. 6. Chose the project where I want to import the resource. 7. Clicked "Import". Unfortunately, I'm encountering an error message after clicking import. ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [March 20, 2024, 7:04pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/7 "2024-03-20T19:04:20Z")
Step 1b. Extract the inner ZIP from the downloaded ZIP file. Step 5. Select the extracted inner ZIP, not the downloaded ZIP. ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [March 20, 2024, 8:54pm UTC](https://forum.inductiveautomation.com/t/ignition-exchange-component-failed-to-import/87561/8 "2024-03-20T20:54:14Z")
![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/f/1f78914af44b324ac98a4144b9b4c1e41f57a252.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/6/969adf1c6e1089301796c9bdcdf14bb77c7a77e6.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/2/021f9ad5177a02bc1a2023511a4af3a70382363f.png)