# Ignition Gateway doesnt start after upgrade on Ubuntu

**URL:** <https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721>\
**Category:** Ignition\
**Created:** [June 17, 2013, 1:41pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721 "2013-06-17T13:41:47Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![umair\_gill](https://avatars.discourse-cdn.com/v4/letter/u/34f0e0/32.png) [@umair\_gill](https://forum.inductiveautomation.com/u/umair_gill)\
**Post date:** [June 17, 2013, 1:41pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/1 "2013-06-17T13:41:47Z")

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I recently upgraded the Ignition to 7.6.2-rc3 on Ubuntu. After the upgrade from 7.6.1 to 7.6.2-rc3 the gateway doesn’t start at all. I reset the Hardware and even rolled back installation to previous stable release but it doesn’t start at all. Please Help.

Regards,

Umair

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [June 17, 2013, 1:57pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/2 "2013-06-17T13:57:53Z")

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Can you get the wrapper.log file and post it here as an attachment?

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<div class="post-metadata">

**Author:** ![umair\_gill](https://avatars.discourse-cdn.com/v4/letter/u/34f0e0/32.png) [@umair\_gill](https://forum.inductiveautomation.com/u/umair_gill)\
**Post date:** [June 17, 2013, 3:50pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/3 "2013-06-17T15:50:22Z")

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Hi Kevin,

I tried uploading directly here. It has been uploading for last 50 minutes. I will keep it running, However I uploaded it on this link.

[sendspace.com/file/giel92](http://www.sendspace.com/file/giel92)

Regards,

Umair

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [June 17, 2013, 4:04pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/4 "2013-06-17T16:04:36Z")

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How did you originally install this Ignition and what method have you used to go about upgrading it?

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<div class="post-metadata">

**Author:** ![umair\_gill](https://avatars.discourse-cdn.com/v4/letter/u/34f0e0/32.png) [@umair\_gill](https://forum.inductiveautomation.com/u/umair_gill)\
**Post date:** [June 17, 2013, 4:12pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/5 "2013-06-17T16:12:38Z")

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I didn’t install ignition originally. I can get more information on that.  
However I downloaded,

[files.inductiveautomation.com/re … taller.run](http://files.inductiveautomation.com/release/build7.6.2-rc3/06-13-2013_16_10/ignition-7.6.2-rc3-linux-x64-installer.run)

Sudo chmod +x ‘ignition-7.6.2-rc3-linux-x64-installer.run’  
Sudo ./ignition-7.6.2-rc3-linux-x64-installer.run

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<div class="post-metadata">

**Author:** ![mgross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mgross/32/3311_2.png) [@mgross](https://forum.inductiveautomation.com/u/mgross)\
**Post date:** [June 17, 2013, 4:34pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/6 "2013-06-17T16:34:12Z")

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We just hit this during our internal testing. Here is a workaround that works for us:  
Navigate to your Ignition install folder (most likely under /usr/local/bin/ignition) and then navigate to the /lib folder. Within the /lib folder, create a temp folder (note that you must have sudo access):

```auto
sudo mkdir temp
```

Then make that folder accessible to the user running Ignition:

```auto
sudo chown yourusername temp
```

After this, your Gateway should be able to start. We are implementing a fix to take care of this issue, which will be part of the next 7.6 RC.

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<div class="post-metadata">

**Author:** ![umair\_gill](https://avatars.discourse-cdn.com/v4/letter/u/34f0e0/32.png) [@umair\_gill](https://forum.inductiveautomation.com/u/umair_gill)\
**Post date:** [June 17, 2013, 4:48pm UTC](https://forum.inductiveautomation.com/t/ignition-gateway-doesnt-start-after-upgrade-on-ubuntu/6721/7 "2013-06-17T16:48:04Z")

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Thanks guys.

I worked.