# Ignition Installation issues in Wrapper file

**URL:** <https://forum.inductiveautomation.com/t/ignition-installation-issues-in-wrapper-file/41202>\
**Category:** Ignition\
**Created:** [December 4, 2020, 11:05am UTC](https://forum.inductiveautomation.com/t/ignition-installation-issues-in-wrapper-file/41202 "2020-12-04T11:05:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![saurabhambildhuke08](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@saurabhambildhuke08](https://forum.inductiveautomation.com/u/saurabhambildhuke08)\
**Post date:** [December 4, 2020, 11:05am UTC](https://forum.inductiveautomation.com/t/ignition-installation-issues-in-wrapper-file/41202/1 "2020-12-04T11:05:01Z")

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Hey when i am installing the ignition through file i get the download done but when it redirect to web page it says local refused to connect. SO when i check the wrapper file it some below error

STATUS | wrapperm | 2020/12/04 16:41:17 | The Ignition Service is not installed.  
ERROR | wrapperm | 2020/12/04 16:41:33 | The Ignition service is not installed - The specified service does not exist as an installed service. (0x424)

Dont know from where to start.  
Thanks in advance

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [December 4, 2020, 1:00pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-issues-in-wrapper-file/41202/2 "2020-12-04T13:00:54Z")

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Did you run the installer as an administrator?

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**Author:** ![saurabhambildhuke08](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@saurabhambildhuke08](https://forum.inductiveautomation.com/u/saurabhambildhuke08)\
**Post date:** [December 4, 2020, 3:38pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-issues-in-wrapper-file/41202/3 "2020-12-04T15:38:00Z")

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No but as per your suggestion i have done that but still when i go to webpage i see message as localhost refused to connect. As i am using my mobile hotspot for internet connection with my laptop so is there any issue with port.  
can u suggest something.