# Ignition Installation - Server 2022

**URL:** <https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987>\
**Category:** Ignition\
**Created:** [April 3, 2023, 8:18pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987 "2023-04-03T20:18:36Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![tim.schultz](https://avatars.discourse-cdn.com/v4/letter/t/71e660/32.png) [@tim.schultz](https://forum.inductiveautomation.com/u/tim.schultz)\
**Post date:** [April 3, 2023, 8:18pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/1 "2023-04-03T20:18:36Z")

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I'm trying to install Ignition 8.1.26 on Server 2022 (running as a VM). When I try to launch the installer, I see that the Ignition installer process shows up in task manager for approximately 5 seconds, and then disappears. I've tried launching the installer via the GUI as well as via admin command line. I've disabled all antivirus, installed all updates, and have restarted... any ideas?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [April 3, 2023, 8:20pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/2 "2023-04-03T20:20:42Z")

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Is there an install.log file? If so, what's in it?

> [@"unable to alter ownership" message when upgrading Ignition 8.1.20](https://forum.inductiveautomation.com/t/unable-to-alter-ownership-message-when-upgrading-ignition-8-1-20/63550/2):
>
> Can you look for the install.log file? It should either be in the install directory or in your user profile directory: If you continued it will be in the install directory as install.log, otherwise in your user folder under .ignition/install/install.log

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<div class="post-metadata">

**Author:** ![tim.schultz](https://avatars.discourse-cdn.com/v4/letter/t/71e660/32.png) [@tim.schultz](https://forum.inductiveautomation.com/u/tim.schultz)\
**Post date:** [April 3, 2023, 8:27pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/3 "2023-04-03T20:27:41Z")

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No, I'm not seeing an install.log. I looked in both the install directory as well as within the user directory; there is not a ".ignition" directory.

Also to note - nothing in Windows Event Log.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [April 3, 2023, 8:30pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/4 "2023-04-03T20:30:39Z")

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@jcoffman any ideas?

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**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [April 4, 2023, 3:12pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/5 "2023-04-04T15:12:43Z")

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can you look in your user directory for a `.ignition/install/IgnitionInstaller_debug.log` file and upload it here? or you can DM it to me.

Its important to note that the .ignition directory is a [Hidden Folder](https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5) so you need to enable View Hidden Files and Folders to see it.

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**Author:** ![tim.schultz](https://avatars.discourse-cdn.com/v4/letter/t/71e660/32.png) [@tim.schultz](https://forum.inductiveautomation.com/u/tim.schultz)\
**Post date:** [April 4, 2023, 4:21pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/6 "2023-04-04T16:21:24Z")

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I'm not seeing a .ignition directory at all. In the screenshot you can see the AppData folder, so hidden folders are indeed visible.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/c/4cf70e5c0c7c61bb2b54e843a0c6b0c760ade990.png)

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**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [April 4, 2023, 4:34pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/7 "2023-04-04T16:34:59Z")

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This user has permissions to install? a UAC prompt acceptance is required. I would have expected the Command Prompt as Administrator to work though. I would reach out to support at this point so we can get a better grasp as to whats happening here

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**Author:** ![tim.schultz](https://avatars.discourse-cdn.com/v4/letter/t/71e660/32.png) [@tim.schultz](https://forum.inductiveautomation.com/u/tim.schultz)\
**Post date:** [April 4, 2023, 4:45pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/8 "2023-04-04T16:45:59Z")

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Thanks, will do. Yes, I'm an authorized admin. I'm accepting the UAC prompt, and then I see the Ignition process start and then end after 5 seconds.

Edit: Ticket #77234

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<div class="post-metadata">

**Author:** ![tim.schultz](https://avatars.discourse-cdn.com/v4/letter/t/71e660/32.png) [@tim.schultz](https://forum.inductiveautomation.com/u/tim.schultz)\
**Post date:** [April 24, 2023, 6:20pm UTC](https://forum.inductiveautomation.com/t/ignition-installation-server-2022/71987/9 "2023-04-24T18:20:19Z")

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Just in case anyone else has this issue, the support recommendation was to use the 8.1.27 nightly.
