# Ignition License Missing / Help Required **URL:** \ **Category:** Ignition\ **Created:** [July 2, 2011, 6:11am UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059 "2011-07-02T06:11:46Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\ **Post date:** [July 2, 2011, 6:11am UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/1 "2011-07-02T06:11:46Z")
Today we tried to upgrade the Ignition Modules ( Siemens drives and Activex Modules) for test purpose and we had a fault on the context And later I tried to do the version to the Latest Version Version: 7.2.7.170 to have fix this issue Release Date: Jun 29, 2011 And the context has faulted Again, So we tried to remove the context manually and paste in other location so that I can recover Then I restarted the context and the context started without any problem and I thought of uploading my gateway backup to the IGNITION SERVER But this did not happened, instead I had fault reappear again Since I was running old version of the Ignition (version 7.2.7, 1 April 2011) I tried to remove 7.2.7.170 and install earlier version And Now the Status of the Installed License is License Expired Could you please advise the procedure for recovery of my Igntiion Server License and explanation why this has happened, Waiting for you reply as soon as possible ---
**Author:** ![nathan](https://avatars.discourse-cdn.com/v4/letter/n/c5a1d2/32.png) [@nathan](https://forum.inductiveautomation.com/u/nathan)\ **Post date:** [July 2, 2011, 4:22pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/2 "2011-07-02T16:22:25Z")
Your sales rep can help reset that license for you. PM me if it’s an emergency. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 3, 2011, 4:56pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/3 "2011-07-03T16:56:59Z")
License files reside inside the context directory; it sounds like you moved your context directory somewhere else and then reinstalled. If you haven’t deleted the context you moved you can take the license.ipl file and move it into the right location. ---
**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\ **Post date:** [July 4, 2011, 1:49pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/4 "2011-07-04T13:49:46Z")
Hi, Yeah I have tried that thanks for the updates It worked I am discussing this issue with the Account Rep for permanent solution Plant wont stop for even a minute and this type of context failure on update of some modules is not good!!! whats your opinion??? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 4, 2011, 3:51pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/5 "2011-07-04T15:51:24Z")
If you post your wrapper.log files (likely located in C:\Program Files\Inductive Automation\Ignition) we can take a better look at what’s happening. Do you happen to have the OEE/Downtime/Production modules installed too? Zip the log files and either upload them here or email them to [support@inductiveautomation.com](mailto:support@inductiveautomation.com) ---
**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\ **Post date:** [July 5, 2011, 6:27am UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/6 "2011-07-05T06:27:11Z")
OK, I will try to Post it, But after successful restoration, We have the following error, sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: java.net.UnknownHostException: [ocsp.comodoca.com](http://ocsp.comodoca.com) at sun.security.validator.PKIXValidator.doValidate(Unknown Source) at sun.security.validator.PKIXValidator.doValidate(Unknown Source) at sun.security.validator.PKIXValidator.engineValidate(Unknown Source) at sun.security.validator.Validator.validate(Unknown Source) at sun.security.validator.Validator.validate(Unknown Source) at com.sun.deploy.security.TrustDecider.isAllPermissionGranted(Unknown Source) at com.sun.javaws.security.AppPolicy.grantUnrestrictedAccess(Unknown Source) at com.sun.javaws.LaunchDownload.checkSignedResourcesHelper(Unknown Source) at com.sun.javaws.LaunchDownload.checkSignedResources(Unknown Source) at com.sun.javaws.Launcher.prepareResources(Unknown Source) at com.sun.javaws.Launcher.prepareAllResources(Unknown Source) at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) at com.sun.javaws.Launcher.launch(Unknown Source) at com.sun.javaws.Main.launchApp(Unknown Source) at com.sun.javaws.Main.continueInSecureThread(Unknown Source) at com.sun.javaws.Main$1.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.security.cert.CertPathValidatorException: java.net.UnknownHostException: [ocsp.comodoca.com](http://ocsp.comodoca.com) at sun.security.provider.certpath.PKIXMasterCertPathValidator.validate(Unknown Source) at sun.security.provider.certpath.PKIXCertPathValidator.doValidate(Unknown Source) at sun.security.provider.certpath.PKIXCertPathValidator.engineValidate(Unknown Source) at java.security.cert.CertPathValidator.validate(Unknown Source) … 18 more Caused by: java.net.UnknownHostException: [ocsp.comodoca.com](http://ocsp.comodoca.com) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source) at sun.security.provider.certpath.OCSP.check(Unknown Source) at sun.security.provider.certpath.OCSPChecker.check(Unknown Source) … 22 more I cannot launch runtime or Designer, Certificate fault ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 5, 2011, 3:05pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/7 "2011-07-05T15:05:42Z")
We’ll need all the wrapper.log files please. ---
**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\ **Post date:** [July 5, 2011, 4:29pm UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/8 "2011-07-05T16:29:17Z")
In regards to the “PKIX path validation” problem: Go to Control Panel\>Java, and then to the Advanced tab. Expand “Security”. Are either of the following two options selected? “Check publisher certificate for revocation” “Enable online certificate validation” If so, try deselecting them. We’ve seen this issue before, and it was due to these options being on, but the client not being able to access the internet. If neither of these options are turned on, let us know and we’ll look into it further. Regards, ---
**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\ **Post date:** [July 6, 2011, 5:40am UTC](https://forum.inductiveautomation.com/t/ignition-license-missing-help-required/3059/9 "2011-07-06T05:40:06Z")
Thanks for your Help it worked for me… [Ignition\_WRAPPER\_.rar](https://us1.discourse-cdn.com/inductiveautomation/original/1X/6d12094ee6b1c3654f36aa2084c73a66ded23210.rar) (369 KB)