# Ignition Maker activation failing

**URL:** <https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496>\
**Category:** Maker\
**Created:** [September 26, 2024, 1:48pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496 "2024-09-26T13:48:40Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 1:48pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/1 "2024-09-26T13:48:40Z")

</div>

Yesterday my maker gateway went in to trial mode telling me I needed to reset the 2 hr trial. I saw that my activation was not good. I went to my account and tried getting a new token and when that didn't work I tried getting a new license which also didn't work. Did the maintenance yesterday on the activation server break something?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 26, 2024, 1:54pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/2 "2024-09-26T13:54:21Z")

</div>

Yes, probably.

If you had looked in the Maker category before posting, you'd found this:

> [@Unable to activate lease after changing to Starlink](https://forum.inductiveautomation.com/t/unable-to-activate-lease-after-changing-to-starlink/96487):
>
> I have been using Maker Edition for my home automation for the last couple of years and all has been ok until I recently changed provider to Starlink I am now getting a constant LeasedActivationStrategy - Unable to Activate error. i have really good and fast internet and no problem connecting to anywhere on the internet so it is not my internet that is a problem. How do I resolve this issue? is it something to do with the fact that they use CGNAT?

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**Author:** ![Marcus\_Wilkinson1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/marcus_wilkinson1/32/65342_2.png) [@Marcus\_Wilkinson1](https://forum.inductiveautomation.com/u/Marcus_Wilkinson1)\
**Post date:** [September 26, 2024, 2:00pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/3 "2024-09-26T14:00:08Z")

</div>

I switched over to Starlink on Sunday and I have been having 'unable to activate' errors since then although everything is still working on my project.

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<div class="post-metadata">

**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [September 26, 2024, 2:08pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/4 "2024-09-26T14:08:26Z")

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There were some issues related to the activation server updates yesterday. We've posted an update in our Trust Center here:

[https://security.inductiveautomation.com/?tcuUid=a1a79ebf-95f7-456c-836f-748d1f1f0a10](https://security.inductiveautomation.com/?tcuUid=a1a79ebf-95f7-456c-836f-748d1f1f0a10)

The system should be stable at this time.

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<div class="post-metadata">

**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 3:39pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/5 "2024-09-26T15:39:16Z")

</div>

Thank you. Sorry I didn't see the post about it. I did search the forum for activation issues and found one from a couple years ago but the recent one did not come up in the search.

Anyway. Mine is still broken. I just tried it again. I can get a new license but when I try to activate my gateway I get:

Unable to Activate License  
Unable to send HTTP POST request

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 26, 2024, 3:50pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/6 "2024-09-26T15:50:26Z")

</div>

IA support will certainly want your wrapper log file and details of your situation. Maker isn't covered by support generally, but I suspect that they'd be interested in tracking down this licensing issue.

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<div class="post-metadata">

**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 5:05pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/7 "2024-09-26T17:05:03Z")

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Thanks, I'll have to get that information tonight. I assumed that Maker did not include support but if it is a problem on their side I can't fix it.

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<div class="post-metadata">

**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 7:10pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/8 "2024-09-26T19:10:04Z")

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Here is are errors from the logs:

```python
HistoryManager	26Sep2024 12:05:48	The tag historian module is not licensed for storage. Data will not be stored to 'smartBBQ'
LeasedActivationStrategy	26Sep2024 12:05:45	Unable to activate
com.inductiveautomation.ignition.gateway.licensing.activation.leased.protocol.api.LeasedActivationException: Unable to send HTTP POST request

at com.inductiveautomation.ignition.gateway.licensing.activation.leased.protocol.http.LeasedActivationHttpClient.sendHttpPostRequest(LeasedActivationHttpClient.java:46)

at com.inductiveautomation.ignition.gateway.licensing.activation.leased.protocol.http.LeasedActivationHttpClient.sendHttpPostRequest(LeasedActivationHttpClient.java:30)

at com.inductiveautomation.ignition.gateway.licensing.activation.leased.protocol.http.LeasedActivationHttpClient.createNonce(LeasedActivationHttpClient.java:64)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationProtocolContext.getServerNonce(LeasedActivationProtocolContext.java:141)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy$LeasedActivationLifecycle.getServerNonce(LeasedActivationStrategy.java:241)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationProtocolContext.doActivate(LeasedActivationProtocolContext.java:164)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy$LeasedActivationLifecycle.sendActivate(LeasedActivationStrategy.java:324)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy$LeasedActivationLifecycle.activate(LeasedActivationStrategy.java:387)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy$LeasedActivationLifecycle.doCheck(LeasedActivationStrategy.java:423)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy$LeasedActivationLifecycle.onStartup(LeasedActivationStrategy.java:528)

at com.inductiveautomation.ignition.common.lifecycle.AbstractLifecycle.startup(AbstractLifecycle.java:18)

at com.inductiveautomation.ignition.gateway.licensing.LeasedActivationStrategy.onConfigChange(LeasedActivationStrategy.java:590)

at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.base/java.lang.Thread.run(Unknown Source)

Caused by: java.net.ConnectException: null

at java.net.http/jdk.internal.net.http.HttpClientImpl.send(Unknown Source)

at java.net.http/jdk.internal.net.http.HttpClientFacade.send(Unknown Source)

at com.inductiveautomation.ignition.gateway.licensing.activation.leased.protocol.http.LeasedActivationHttpClient.sendHttpPostRequest(LeasedActivationHttpClient.java:44)

... 14 common frames omitted

Caused by: java.net.ConnectException: null

at java.net.http/jdk.internal.net.http.common.Utils.toConnectException(Unknown Source)

at java.net.http/jdk.internal.net.http.PlainHttpConnection.connectAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.AsyncSSLConnection.connectAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.Http2Connection.createAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.Http2ClientImpl.getConnectionFor(Unknown Source)

at java.net.http/jdk.internal.net.http.ExchangeImpl.get(Unknown Source)

at java.net.http/jdk.internal.net.http.Exchange.establishExchange(Unknown Source)

at java.net.http/jdk.internal.net.http.Exchange.responseAsyncImpl0(Unknown Source)

at java.net.http/jdk.internal.net.http.Exchange.responseAsyncImpl(Unknown Source)

at java.net.http/jdk.internal.net.http.Exchange.responseAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.MultiExchange.responseAsyncImpl(Unknown Source)

at java.net.http/jdk.internal.net.http.MultiExchange.lambda$responseAsyncImpl$7(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture.uniHandle(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture.uniHandleStage(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture.handle(Unknown Source)

at java.net.http/jdk.internal.net.http.MultiExchange.responseAsyncImpl(Unknown Source)

at java.net.http/jdk.internal.net.http.MultiExchange.lambda$responseAsync0$2(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture$UniCompose.tryFire(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture.postComplete(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(Unknown Source)

at java.net.http/jdk.internal.net.http.HttpClientImpl$DelegatingExecutor.execute(Unknown Source)

at java.base/java.util.concurrent.CompletableFuture.completeAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.MultiExchange.responseAsync(Unknown Source)

at java.net.http/jdk.internal.net.http.HttpClientImpl.sendAsync(Unknown Source)

... 17 common frames omitted

Caused by: java.nio.channels.UnresolvedAddressException: null

at java.base/sun.nio.ch.Net.checkAddress(Unknown Source)

at java.base/sun.nio.ch.Net.checkAddress(Unknown Source)

at java.base/sun.nio.ch.SocketChannelImpl.checkRemote(Unknown Source)

at java.base/sun.nio.ch.SocketChannelImpl.connect(Unknown Source)

at java.net.http/jdk.internal.net.http.PlainHttpConnection.lambda$connectAsync$0(Unknown Source)

at java.base/java.security.AccessController.doPrivileged(Unknown Source)

```

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 26, 2024, 7:26pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/9 "2024-09-26T19:26:10Z")

</div>

> [@aaron\_harris](#):
>
> `UnresolvedAddressException`

Your local network failed to provide an IP address for IA's licensing server.

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<div class="post-metadata">

**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 7:30pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/10 "2024-09-26T19:30:41Z")

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I haven't made any changes to my network or system and the problem started on the day of that this license maintenance that took place. My gateway was running along happily for days. They had to roll back the changes from the sounds of it because of the issues they had. Sure seems like the problem should be on their end. Why would my network have changed? Do you have any suggestions?

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 26, 2024, 7:33pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/11 "2024-09-26T19:33:03Z")

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Your ISP may be caching the IP address longer that it is supposed to, or cannot retrieve the IP address quickly enough. If not your own router's DNS cache.

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<div class="post-metadata">

**Author:** ![aaron\_harris](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@aaron\_harris](https://forum.inductiveautomation.com/u/aaron_harris)\
**Post date:** [September 26, 2024, 8:03pm UTC](https://forum.inductiveautomation.com/t/ignition-maker-activation-failing/96496/12 "2024-09-26T20:03:53Z")

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I just tried activating again and it worked! I made no changes on my end. I'm guessing it was a hiccup from the license server update they had problems with. To coincidental.
