# Ignition Perspective Loads to White Screen Need Help

**URL:** <https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604>\
**Category:** General Discussion\
**Tags:** ignition81, perspective\
**Created:** [January 30, 2025, 10:34am UTC](https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604 "2025-01-30T10:34:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tekid\_ap](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@tekid\_ap](https://forum.inductiveautomation.com/u/tekid_ap)\
**Post date:** [January 30, 2025, 10:34am UTC](https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604/1 "2025-01-30T10:34:33Z")

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Hi everyone,

Iam facing an issue where my Ignition Perspective client loads but only shows a [white screen](https://whitescreen.tools/), with no interface or content.

The gateway is running fine, and other clients are working properly, but this specific instance remains blank.

I have already tried clearing the cache, updating my browser and graphics drivers, restarting the system, and checking the logs, but I can’t pinpoint the issue. This started happening after a recent update,

so I suspect it might be a rendering problem, a missing dependency, or a configuration issue.

Has anyone else experienced this? Any troubleshooting suggestions would be greatly appreciated.

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**Author:** ![MG3](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mg3/32/84125_2.png) [@MG3](https://forum.inductiveautomation.com/u/MG3)\
**Post date:** [January 30, 2025, 10:53am UTC](https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604/2 "2025-01-30T10:53:32Z")

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Can you provide more information?

- What browser are you using and what version?
- What Ignition Version is being used?

I would recommend ensuring your browser is up to date or trying a different browser just to rule out that possibility!

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<div class="post-metadata">

**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [January 30, 2025, 11:01am UTC](https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604/3 "2025-01-30T11:01:49Z")

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And what OS is the client running on?

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**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [January 30, 2025, 2:49pm UTC](https://forum.inductiveautomation.com/t/ignition-perspective-loads-to-white-screen-need-help/101604/4 "2025-01-30T14:49:55Z")

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Did it ever work? Make sure IE isn't your default browser. IE is not compatible with Perspective. Chrome should work. Perspective client launcher should also work.

Have you tried loading a page from the page configuration? Just right click on a page configuration and select "Launch URL"

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/d/bdc5d8c373117add2d6f9e9db5422068461f9f60.png)

My best guess is your default browser is Internet Exploder.