# Ignition Report issue with key browser

**URL:** <https://forum.inductiveautomation.com/t/ignition-report-issue-with-key-browser/110338>\
**Category:** Ignition\
**Created:** [September 2, 2025, 6:49pm UTC](https://forum.inductiveautomation.com/t/ignition-report-issue-with-key-browser/110338 "2025-09-02T18:49:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Alex\_Jaffe](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@Alex\_Jaffe](https://forum.inductiveautomation.com/u/Alex_Jaffe)\
**Post date:** [September 2, 2025, 6:49pm UTC](https://forum.inductiveautomation.com/t/ignition-report-issue-with-key-browser/110338/1 "2025-09-02T18:49:22Z")

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I have been building a 46 page report and now that i have mapped all of the data in it i went to check to see if everything was reporting as it should. i noticed that i was getting zeros for all my historical data and upon further inspection my start and end dates were improperly configured.

i corrected those start and end dates but now I'm getting 2 new issues I’m getting this error whenever I open the designer

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/f/0f8a6b1b4d0ea28001b7d7fb7f46dc7119ab35c7.png)

And this issue when I open the preview

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/d/adebb62c9dcdcc8af4fbb61594f20bd0ddb77e12.png)

now I'm not getting any data at all and i do not see my parameters or queries in my design mode

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/a/9a38ee23f5e5609c05d934e87b5e302c024382f9.png)

i switched my start and end dates back to standard but still no luck

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/d/3d5b0659ec7bdd1a0b74cb91475253029c300102.png)

if anyone has any insight that would be helpful.

(also i one point i did add and then remove 2 parameters that are no longer pointing at anything and are not in the report anymore)

Thank you.

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<div class="post-metadata">

**Author:** ![Alex\_Jaffe](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@Alex\_Jaffe](https://forum.inductiveautomation.com/u/Alex_Jaffe)\
**Post date:** [September 2, 2025, 6:52pm UTC](https://forum.inductiveautomation.com/t/ignition-report-issue-with-key-browser/110338/2 "2025-09-02T18:52:52Z")

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potentially solved after writing all this out, i may have to much information in a single report

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 2, 2025, 6:58pm UTC](https://forum.inductiveautomation.com/t/ignition-report-issue-with-key-browser/110338/3 "2025-09-02T18:58:52Z")

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The designer (and vision clients) operate with a hard-coded 60-second timeout on gateway requests. If your report takes that long to run, it will break in the designer.

Note that this is typically caused by poor database design/indexing or terrible SQL query design. If historian queries, verify that you have indices on the data partitions.