# Ignition Service fails to start - 7.6.3 Server 2008 R2 upgrades to Server 2012 R2 **URL:** \ **Category:** Ignition\ **Created:** [May 10, 2023, 10:25pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570 "2023-05-10T22:25:44Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 10, 2023, 10:25pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/1 "2023-05-10T22:25:44Z")
Ignition Service fails to start - v7.6.3 on Server 2008 R2 that was upgraded to Server 2012 R2 Was upgraded to the latest java 8 prior to in place upgrade to Server 2012 R2 Updated the java location in the ignition conf and confirmed fully operational prior to upgrading to 2012 R2 Wrapper log only has errors regarding the service not responding in a timely fashion. Java is running The Ignition conf has the correct Java location This isn't mission critical, I just wanted to attempt upgrading from Server 2008 since it's no longer supported my MS. Any thoughts as what to check? What could cause the service to not start and only log the service not responding in a timely fashion in the wrapper log? Thanks, Casey ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 10, 2023, 10:29pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/2 "2023-05-10T22:29:05Z")
Can you share the wrapper log anyway? > [@cswett](#): > > I just wanted to attempt upgrading from Server 2008 since it's no longer supported my MS. Ignition 7.6 (and 7.7, 7.8, 7.9, 8.0...) aren't supported any more either... ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 10, 2023, 10:30pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/3 "2023-05-10T22:30:26Z")
Oh, one thing to check: since you upgraded Java, the location may have changed, and your ignition.conf may no longer be pointing to the right place. ---
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 10, 2023, 10:31pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/4 "2023-05-10T22:31:27Z")
Kevin, Sure can: attached [wrapper.log](https://forum.inductiveautomation.com/uploads/short-url/gGDdBDSfaGt2C0IZ9g2cL1viwfC.log) (3.6 MB) Thanks, Casey ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 10, 2023, 10:34pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/5 "2023-05-10T22:34:01Z")
Hmm, yeah, how about ignition.conf? ---
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 10, 2023, 10:36pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/6 "2023-05-10T22:36:54Z")
Here is the ignition.conf in a zip file. I triple checked just now the java location and it is the same as in the config: C:\Program Files\Java\jdk1.8.0\_192\bin\java.exe [ignition.zip](https://forum.inductiveautomation.com/uploads/short-url/ufZfr8W1su7nlDopTLODy7Uxrs6.zip) (2.9 KB) Thanks, Casey ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 10, 2023, 10:38pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/7 "2023-05-10T22:38:18Z")
Hmm. I'm kind of out of ideas. Maybe try running `uninstall_ignition.bat`, reboot, `install_ignition.bat`, then `start_ignition.bat`? (were those even the file names back in 7.6?) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 10, 2023, 10:39pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/8 "2023-05-10T22:39:27Z")
> [@cswett](#): > > Was upgraded to the latest java 8 prior to in place upgrade to Server 2012 R2 Also this seems odd, because 8u192 isn't the latest Java 8 release. Did they just get installed side-by-side and Ignition is just ignoring the new version? ---
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 10, 2023, 10:39pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/9 "2023-05-10T22:39:53Z")
I'll give that a shot tonight. Those are the names just dashes instead of underscores. Thanks, Casey ---
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 10, 2023, 10:43pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/10 "2023-05-10T22:43:27Z")
I'll verify that too. That is odd then. Yeah I see that, when I navigate with my PC I get 8 u371 as the download choice (Windows 11). I had used the server to navigate there in server 2008. Oversight by me, I should have checked closer after the upgrade. Thanks, Casey ---
**Author:** ![cswett](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cswett](https://forum.inductiveautomation.com/u/cswett)\ **Post date:** [May 11, 2023, 1:38pm UTC](https://forum.inductiveautomation.com/t/ignition-service-fails-to-start-7-6-3-server-2008-r2-upgrades-to-server-2012-r2/73570/11 "2023-05-11T13:38:27Z")
Kevin, That worked! Running those batch files to uninstall, reboot, install and start the service resolved it for me. Thanks, Casey