# Ignition service start error

**URL:** <https://forum.inductiveautomation.com/t/ignition-service-start-error/1507>\
**Category:** Ignition\
**Created:** [February 7, 2010, 10:48am UTC](https://forum.inductiveautomation.com/t/ignition-service-start-error/1507 "2010-02-07T10:48:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Victor](https://avatars.discourse-cdn.com/v4/letter/v/3e96dc/32.png) [@Victor](https://forum.inductiveautomation.com/u/Victor)\
**Post date:** [February 7, 2010, 10:48am UTC](https://forum.inductiveautomation.com/t/ignition-service-start-error/1507/1 "2010-02-07T10:48:17Z")

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Hi Guys I am getting a fault when trying to start Ignition.

The Ignition Gateway service is starting.The Ignition Gateway service could not be started.The service did not report an error.More help is available by typing NET HELPMSG3534.

What is cauising this?  
thanks  
Victor  
I am sending the files  
ignition.conf  
wrapper-license.conf  
wrapper.log

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 7, 2010, 5:45pm UTC](https://forum.inductiveautomation.com/t/ignition-service-start-error/1507/2 "2010-02-07T17:45:31Z")

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Where did you send these files to? I don’t see them in [support@inductiveautomation.com](mailto:support@inductiveautomation.com).

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**Author:** ![Victor](https://avatars.discourse-cdn.com/v4/letter/v/3e96dc/32.png) [@Victor](https://forum.inductiveautomation.com/u/Victor)\
**Post date:** [February 8, 2010, 3:55pm UTC](https://forum.inductiveautomation.com/t/ignition-service-start-error/1507/3 "2010-02-08T15:55:54Z")

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Hi kevin  
I send the files to support e-mail account  
Thank for your help