# Ignition Upgrade Crashed

**URL:** <https://forum.inductiveautomation.com/t/ignition-upgrade-crashed/116116>\
**Category:** Ignition\
**Tags:** ignition83\
**Created:** [June 23, 2026, 7:42pm UTC](https://forum.inductiveautomation.com/t/ignition-upgrade-crashed/116116 "2026-06-23T19:42:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![joshua.edwards.navy](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@joshua.edwards.navy](https://forum.inductiveautomation.com/u/joshua.edwards.navy)\
**Post date:** [June 23, 2026, 7:42pm UTC](https://forum.inductiveautomation.com/t/ignition-upgrade-crashed/116116/1 "2026-06-23T19:42:12Z")

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I was following the instructions [here](https://docs.inductiveautomation.com/docs/8.3/other-editions/ignition-cloud-edition/upgrading-ignition-within-cloud-services#upgrading-ignition-cloud-edition) to upgrade my Ignition Cloud Gateway. The install failed midway through. It was an absolute nightmare to get it kind of working. Luckily I had made a backup prior to the upgrade. I've gotten a lot of the gateway working again by deleting everything in the /usr/local/bin/ignition folder and then using a backup to restore the gateway, but there is still something wrong.

 ![Application Error](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/1/3173c7f5167aa8075594078e75de46e7c4306446.png)

 ![Console messages](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/5/4553036746836804cdff4a666129812b0a62b22b.png)

I used this installer: [https://files.inductiveautomation.com/release/ia/8.3.7/20260609-0922/ignition-cloud-8.3.7-linux-64-installer.run](https://files.inductiveautomation.com/release/ia/8.3.7/20260609-0922/ignition-cloud-8.3.7-linux-64-installer.run). I don't know what else to do if this is the results of me doing a clean install and restoring from a backup.

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**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [June 23, 2026, 7:55pm UTC](https://forum.inductiveautomation.com/t/ignition-upgrade-crashed/116116/2 "2026-06-23T19:55:48Z")

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It's good you made a backup. That is always something you should do.

I'd recommend calling support so they can look through your system and figure out what happened.

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**Author:** ![joshua.edwards.navy](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@joshua.edwards.navy](https://forum.inductiveautomation.com/u/joshua.edwards.navy)\
**Post date:** [June 23, 2026, 8:00pm UTC](https://forum.inductiveautomation.com/t/ignition-upgrade-crashed/116116/3 "2026-06-23T20:00:54Z")

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Chatgpt saved the day. It recommended since I am using Nginx Proxy Manager that it might have cached data from before the clean install. I cleared my browser cache and sure enough that fixed the issue. I can now access all pages.