# Ignition VoIP - No sound

**URL:** <https://forum.inductiveautomation.com/t/ignition-voip-no-sound/67938>\
**Category:** Ignition\
**Created:** [December 22, 2022, 4:22pm UTC](https://forum.inductiveautomation.com/t/ignition-voip-no-sound/67938 "2022-12-22T16:22:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Richard\_Giske](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/richard_giske/32/41906_2.png) [@Richard\_Giske](https://forum.inductiveautomation.com/u/Richard_Giske)\
**Post date:** [December 22, 2022, 4:22pm UTC](https://forum.inductiveautomation.com/t/ignition-voip-no-sound/67938/1 "2022-12-22T16:22:14Z")

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Hi

Have a VoIP service connected, and **Registered with VOIP Host** is showing on the settings page.  
When I trigger an alarm and the notifiaction pipeline calls me up I get no sound when I pick up.

I tried to monitor the data in wireshark, and when going to the Telephony/RTP/RTP Streams, I find the sound of the call, and I can play the call. The call sounds exactly like it should.

What could cause that stream not to go all the way to me?  
Wrong RTP port?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [December 22, 2022, 4:25pm UTC](https://forum.inductiveautomation.com/t/ignition-voip-no-sound/67938/2 "2022-12-22T16:25:37Z")

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Firewall or NAT somewhere along the way. Possibly also a codec not supported by your VOIP provider.

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<div class="post-metadata">

**Author:** ![Richard\_Giske](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/richard_giske/32/41906_2.png) [@Richard\_Giske](https://forum.inductiveautomation.com/u/Richard_Giske)\
**Post date:** [December 28, 2022, 8:52am UTC](https://forum.inductiveautomation.com/t/ignition-voip-no-sound/67938/3 "2022-12-28T08:52:47Z")

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Solution were setting the Public and Local Bind Address fields to be blank.
