# Importing a project **URL:** \ **Category:** Ignition\ **Created:** [February 2, 2022, 9:46pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687 "2022-02-02T21:46:37Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 2, 2022, 9:46pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/1 "2022-02-02T21:46:37Z")
Hello,I am trying to import a project in a Mac laptop, but when the project is ready, appears empty in ignition, but if I search the .zip, I can see that it has everything. ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [February 3, 2022, 10:57pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/2 "2022-02-03T22:57:39Z")
Where are you importing the project (designer, designer launcher, gateway) and what Version are you importing on? If you have only tried importing in the Designer, I would recommend trying the Gateway Webpage (and vice versa, if you only tried in the Gateway, also try in the designer). It may also be worthwhile to contact our support department and potentially share that project export with them: [Support Home Page | Inductive Automation](https://inductiveautomation.com/support/home/) ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 3, 2022, 11:06pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/3 "2022-02-03T23:06:30Z")
Version 8.1 and from designer, I tried from the webpage but did not work ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [February 3, 2022, 11:16pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/4 "2022-02-03T23:16:34Z")
Are both Gateways the same version with identical modules? This includes the minor release version, for example the current release is 8.1.14. Also be sure to note any error messages you may be receiving, you will want to check the [Gateway logs and Wrapper logs](https://support.inductiveautomation.com/hc/en-us/articles/360047151692-Obtaining-Ignition-Logs) when you import the project. If there are any consistent errors we would want to see those. ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 3, 2022, 11:21pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/5 "2022-02-03T23:21:39Z")
I see, the other PC has 8.1.11 ignition platform and I have 8.1.14 The modules are different to ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [February 3, 2022, 11:27pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/6 "2022-02-03T23:27:23Z")
I am assuming you are exporting the project from the 8.1.11 PC and then importing the project into a Mac running 8.1.14. I am also assuming you are not using Ignition Edge. I would recommend reconciling any different modules if possible and see if any errors are present in the logs. ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 3, 2022, 11:30pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/7 "2022-02-03T23:30:34Z")
It will work if I install ignition edge? IN logs are errors about the database that is failed And yes, you are assuming great, that happened. ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [February 3, 2022, 11:36pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/8 "2022-02-03T23:36:15Z")
No. Ignition Edge is a lightweight version of Ignition and we don’t typically recommend importing Full Ignition projects into Edge - I wanted to make sure that wasn’t the case. You can post the error messages and stack trace here, but this level of troubleshooting is best handled over a call with our support department. ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 3, 2022, 11:41pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/9 "2022-02-03T23:41:20Z")
Okey but for now, I won’t result if the versions are different, right ? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [February 3, 2022, 11:59pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/10 "2022-02-03T23:59:48Z")
A project exported from an _older_ version can be imported into a _newer_ version (backwards compatibility). A project from a _newer_ version **cannot** be imported to an older version; but the failure in that case is usually pretty clear. ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 4, 2022, 1:42am UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/11 "2022-02-04T01:42:49Z")
Thank you so much, let me try something ---
**Author:** ![Esme\_Lopez](https://avatars.discourse-cdn.com/v4/letter/e/ecb155/32.png) [@Esme\_Lopez](https://forum.inductiveautomation.com/u/Esme_Lopez)\ **Post date:** [February 4, 2022, 5:25pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/12 "2022-02-04T17:25:06Z")
I tried to call at the phone that is in the support home page but did not works, I am trying to call from México and I installed the same version of ignition but did not work ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [February 4, 2022, 5:29pm UTC](https://forum.inductiveautomation.com/t/importing-a-project/55687/13 "2022-02-04T17:29:16Z")
1-916-456-1045 should be the international number to use. You could also email in to the support department and they can walk through things with you.