# Inbound email or text to trigger events

**URL:** <https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671>\
**Category:** Ignition\
**Created:** [February 6, 2015, 2:01pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671 "2015-02-06T14:01:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [February 6, 2015, 2:01pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671/1 "2015-02-06T14:01:19Z")

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I know there is the alarm module with 2 way for acknowledgement. Is there a way to send a message, either via SMS, or Email which would trigger an event? Without buying additional hardware such as a GSM module, can ignition interpret the message and then trigger a bit in the PLC?

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<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [February 23, 2015, 3:37pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671/2 "2015-02-23T15:37:44Z")

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I logged a support ticket; answer came back that this is not currently possible and suggested I should submit it as a feature request.

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**Author:** ![dadof3and3](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@dadof3and3](https://forum.inductiveautomation.com/u/dadof3and3)\
**Post date:** [June 26, 2020, 4:11pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671/3 "2020-06-26T16:11:03Z")

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Has there been any work to enable this capability?

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<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [June 26, 2020, 4:29pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671/4 "2020-06-26T16:29:43Z")

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Not that I am aware of from IA.

Perhaps something could be put together to achieve it with 3rd party hardware/software.

I didn’t look into it further myself.

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<div class="post-metadata">

**Author:** ![BenKearney](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@BenKearney](https://forum.inductiveautomation.com/u/BenKearney)\
**Post date:** [June 26, 2020, 6:29pm UTC](https://forum.inductiveautomation.com/t/inbound-email-or-text-to-trigger-events/9671/5 "2020-06-26T18:29:35Z")

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If you really want this, I’d suggest looking at one of the many “do x when y happens” hook services like Zapier and Twilio for one that can call a web API when an email/sms is received, then write an RESTful API for your Ignition gateway that can handle the request.

I’d be wanting to have a pretty good grasp of how I’d prevent random people from operating my equipment via email before I implemented something like this, though. A quick perspective app with a few controls in it or a third party hardware device that can convert an incoming SMS to modbus (or similar) is likely to be a better option.