# Installation Failed on linux ubuntu 18.04.5 LTS **URL:** \ **Category:** Ignition\ **Created:** [October 20, 2020, 3:33am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823 "2020-10-20T03:33:03Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 20, 2020, 3:33am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/1 "2020-10-20T03:33:03Z")
Hello, I got an error when starting the ignition gateway, below is the line * * * > Ignition Successfully Installed > > The wizard has finished installing Ignition on your computer. > > Start Ignition Now [Y/n]: Y > Install Service [Y/n]: n > INFO [IgnitionInstaller] [2020/10/16 01:13:19]: Starting Gateway. > This should only take a moment.. > WARN [IgnitionInstaller] [2020/10/16 01:14:06]: Unable to start > gateway > com.inductiveautomation.ignition.installer.common.actions.InstallAction$WarnInstallException: > java.util.concurrent.ExecutionException: java.lang.Exception: Java > process exec failed with error code 1: Starting Ignition-Gateway... > Waiting for Ignition-Gateway.......................... > WARNING: Ignition-Gateway may have failed to start. > > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.install.StartGatewayAction.execute(StartGatewayAction.java:63) > at > com.inductiveautomation.ignition.installer.offline/com.inductiveautomation.ignition.installer.offline.OfflineInstaller.finishInstall(OfflineInstaller.java:401) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.ui.text.InstallerTextApplication.lambda$exitSuccessfully$6(InstallerTextApplication.java:272) > at java.base/java.lang.Thread.run(Thread.java:834) > java.util.concurrent.ExecutionException: java.lang.Exception: Java > process exec failed with error code 1: Starting Ignition-Gateway... > Waiting for Ignition-Gateway.......................... > WARNING: Ignition-Gateway may have failed to start. > > at > java.base/java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:395) > at > java.base/java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1999) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeCommand(AbstractGatewayCommandAction.java:255) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeCommand(AbstractGatewayCommandAction.java:208) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeWrapperStartCommand(AbstractGatewayCommandAction.java:147) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.install.StartGatewayAction.execute(StartGatewayAction.java:55) > at > com.inductiveautomation.ignition.installer.offline/com.inductiveautomation.ignition.installer.offline.OfflineInstaller.finishInstall(OfflineInstaller.java:401) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.ui.text.InstallerTextApplication.lambda$exitSuccessfully$6(InstallerTextApplication.java:272) > at java.base/java.lang.Thread.run(Thread.java:834) > java.lang.Exception: Java process exec failed with error code 1: > Starting Ignition-Gateway... > Waiting for Ignition-Gateway.......................... > WARNING: Ignition-Gateway may have failed to start. > > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.lambda$executeCommand$2(AbstractGatewayCommandAction.java:245) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.utils.ProcessUtils.lambda$waitForProcessToFinish$5(ProcessUtils.java:168) > at java.base/java.util.Optional.ifPresentOrElse(Optional.java:201) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.utils.ProcessUtils.lambda$waitForProcessToFinish$7(ProcessUtils.java:158) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.utils.ProcessUtils.waitForProcessToFinish(ProcessUtils.java:182) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeCommand(AbstractGatewayCommandAction.java:244) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeCommand(AbstractGatewayCommandAction.java:208) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.common.AbstractGatewayCommandAction.executeWrapperStartCommand(AbstractGatewayCommandAction.java:147) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.actions.install.StartGatewayAction.execute(StartGatewayAction.java:55) > at > com.inductiveautomation.ignition.installer.offline/com.inductiveautomation.ignition.installer.offline.OfflineInstaller.finishInstall(OfflineInstaller.java:401) > at > com.inductiveautomation.ignition.installer.common/com.inductiveautomation.ignition.installer.common.ui.text.InstallerTextApplication.lambda$exitSuccessfully$6(InstallerTextApplication.java:272) > at java.base/java.lang.Thread.run(Thread.java:834) > > * * * Thank you ---
**Author:** ![James.Lorenz](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/james.lorenz/32/3290_2.png) [@James.Lorenz](https://forum.inductiveautomation.com/u/James.Lorenz)\ **Post date:** [October 20, 2020, 4:46am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/2 "2020-10-20T04:46:05Z")
Can you post the contents of the `wrapper.log`? It can be found in the `logs` directory of wherever you installed Ignition. ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 20, 2020, 5:06am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/3 "2020-10-20T05:06:16Z")
This is the content of wrapper.log file > STATUS | wrapper | 2020/10/20 05:01:29 | --\> Wrapper Started as Daemon > STATUS | wrapper | 2020/10/20 05:01:29 | Java Service Wrapper Standard Edition 64-bit 3.5.42 > STATUS | wrapper | 2020/10/20 05:01:29 | Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved. > STATUS | wrapper | 2020/10/20 05:01:29 | [http://wrapper.tanukisoftware.com](http://wrapper.tanukisoftware.com) > STATUS | wrapper | 2020/10/20 05:01:29 | Licensed to Inductive Automation for Inductive Automation > STATUS | wrapper | 2020/10/20 05:01:29 | > STATUS | wrapper | 2020/10/20 05:01:29 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:29 | JVM exited while loading the application. > INFO | jvm 1 | 2020/10/20 05:01:29 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 1 | 2020/10/20 05:01:29 | # > INFO | jvm 1 | 2020/10/20 05:01:29 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 1 | 2020/10/20 05:01:29 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 1 | 2020/10/20 05:01:29 | # An error report file with more information is saved as: > INFO | jvm 1 | 2020/10/20 05:01:29 | # /usr/local/bin/ignition/hs\_err\_pid2210.log > STATUS | wrapper | 2020/10/20 05:01:35 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:01:35 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:01:35 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:35 | JVM exited while loading the application. > INFO | jvm 2 | 2020/10/20 05:01:35 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 2 | 2020/10/20 05:01:35 | # > INFO | jvm 2 | 2020/10/20 05:01:35 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 2 | 2020/10/20 05:01:35 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 2 | 2020/10/20 05:01:35 | # An error report file with more information is saved as: > INFO | jvm 2 | 2020/10/20 05:01:35 | # /usr/local/bin/ignition/hs\_err\_pid2250.log > STATUS | wrapper | 2020/10/20 05:01:40 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:01:40 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:01:41 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:41 | JVM exited while loading the application. > INFO | jvm 3 | 2020/10/20 05:01:41 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 3 | 2020/10/20 05:01:41 | # > INFO | jvm 3 | 2020/10/20 05:01:41 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 3 | 2020/10/20 05:01:41 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 3 | 2020/10/20 05:01:41 | # An error report file with more information is saved as: > INFO | jvm 3 | 2020/10/20 05:01:41 | # /usr/local/bin/ignition/hs\_err\_pid2283.log > STATUS | wrapper | 2020/10/20 05:01:46 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:01:46 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:01:46 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:46 | JVM exited while loading the application. > INFO | jvm 4 | 2020/10/20 05:01:46 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 4 | 2020/10/20 05:01:46 | # > INFO | jvm 4 | 2020/10/20 05:01:46 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 4 | 2020/10/20 05:01:46 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 4 | 2020/10/20 05:01:46 | # An error report file with more information is saved as: > INFO | jvm 4 | 2020/10/20 05:01:46 | # /usr/local/bin/ignition/hs\_err\_pid2322.log > STATUS | wrapper | 2020/10/20 05:01:51 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:01:51 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:01:52 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:52 | JVM exited while loading the application. > INFO | jvm 5 | 2020/10/20 05:01:52 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 5 | 2020/10/20 05:01:52 | # > INFO | jvm 5 | 2020/10/20 05:01:52 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 5 | 2020/10/20 05:01:52 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 5 | 2020/10/20 05:01:52 | # An error report file with more information is saved as: > INFO | jvm 5 | 2020/10/20 05:01:52 | # /usr/local/bin/ignition/hs\_err\_pid2355.log > FATAL | wrapper | 2020/10/20 05:01:52 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up. > FATAL | wrapper | 2020/10/20 05:01:52 | There may be a configuration problem: please check the logs. > STATUS | wrapper | 2020/10/20 05:01:52 | \<-- Wrapper Stopped > STATUS | wrapper | 2020/10/20 05:01:53 | --\> Wrapper Started as Daemon > STATUS | wrapper | 2020/10/20 05:01:53 | Java Service Wrapper Standard Edition 64-bit 3.5.42 > STATUS | wrapper | 2020/10/20 05:01:53 | Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved. > STATUS | wrapper | 2020/10/20 05:01:53 | [http://wrapper.tanukisoftware.com](http://wrapper.tanukisoftware.com) > STATUS | wrapper | 2020/10/20 05:01:53 | Licensed to Inductive Automation for Inductive Automation > STATUS | wrapper | 2020/10/20 05:01:53 | > STATUS | wrapper | 2020/10/20 05:01:53 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:53 | JVM exited while loading the application. > INFO | jvm 1 | 2020/10/20 05:01:53 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 1 | 2020/10/20 05:01:53 | # > INFO | jvm 1 | 2020/10/20 05:01:53 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 1 | 2020/10/20 05:01:53 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 1 | 2020/10/20 05:01:53 | # An error report file with more information is saved as: > INFO | jvm 1 | 2020/10/20 05:01:53 | # /usr/local/bin/ignition/hs\_err\_pid2560.log > STATUS | wrapper | 2020/10/20 05:01:58 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:01:59 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:01:59 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:01:59 | JVM exited while loading the application. > INFO | jvm 2 | 2020/10/20 05:01:59 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 2 | 2020/10/20 05:01:59 | # > INFO | jvm 2 | 2020/10/20 05:01:59 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 2 | 2020/10/20 05:01:59 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 2 | 2020/10/20 05:01:59 | # An error report file with more information is saved as: > INFO | jvm 2 | 2020/10/20 05:01:59 | # /usr/local/bin/ignition/hs\_err\_pid2598.log > STATUS | wrapper | 2020/10/20 05:02:04 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:02:04 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:02:04 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:02:04 | JVM exited while loading the application. > INFO | jvm 3 | 2020/10/20 05:02:04 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 3 | 2020/10/20 05:02:04 | # > INFO | jvm 3 | 2020/10/20 05:02:04 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 3 | 2020/10/20 05:02:04 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 3 | 2020/10/20 05:02:04 | # An error report file with more information is saved as: > INFO | jvm 3 | 2020/10/20 05:02:04 | # /usr/local/bin/ignition/hs\_err\_pid2633.log > STATUS | wrapper | 2020/10/20 05:02:10 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:02:10 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:02:10 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:02:10 | JVM exited while loading the application. > INFO | jvm 4 | 2020/10/20 05:02:10 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 4 | 2020/10/20 05:02:10 | # > INFO | jvm 4 | 2020/10/20 05:02:10 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 4 | 2020/10/20 05:02:10 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 4 | 2020/10/20 05:02:10 | # An error report file with more information is saved as: > INFO | jvm 4 | 2020/10/20 05:02:10 | # /usr/local/bin/ignition/hs\_err\_pid2670.log > STATUS | wrapper | 2020/10/20 05:02:15 | Reloading Wrapper configuration... > STATUS | wrapper | 2020/10/20 05:02:15 | JVM process is gone. > STATUS | wrapper | 2020/10/20 05:02:15 | Launching a JVM... > ERROR | wrapper | 2020/10/20 05:02:15 | JVM exited while loading the application. > INFO | jvm 5 | 2020/10/20 05:02:15 | OpenJDK 64-Bit Server VM warning: INFO: os::commit\_memory(0x00000000aaaa0000, 715849728, 0) failed; error='Not enough space' (errno=12) > INFO | jvm 5 | 2020/10/20 05:02:15 | # > INFO | jvm 5 | 2020/10/20 05:02:15 | # There is insufficient memory for the Java Runtime Environment to continue. > INFO | jvm 5 | 2020/10/20 05:02:15 | # Native memory allocation (mmap) failed to map 715849728 bytes for committing reserved memory. > INFO | jvm 5 | 2020/10/20 05:02:15 | # An error report file with more information is saved as: > INFO | jvm 5 | 2020/10/20 05:02:15 | # /usr/local/bin/ignition/hs\_err\_pid2703.log > FATAL | wrapper | 2020/10/20 05:02:16 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up. > FATAL | wrapper | 2020/10/20 05:02:16 | There may be a configuration problem: please check the logs. > STATUS | wrapper | 2020/10/20 05:02:16 | \<-- Wrapper Stopped ---
**Author:** ![James.Lorenz](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/james.lorenz/32/3290_2.png) [@James.Lorenz](https://forum.inductiveautomation.com/u/James.Lorenz)\ **Post date:** [October 20, 2020, 5:17am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/4 "2020-10-20T05:17:25Z")
Those logs indicate that there isn’t enough free RAM on the machine to run the gateway, which is configured to use 2GB by default. ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 21, 2020, 1:45am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/5 "2020-10-21T01:45:18Z")
Thanks, now ignition is successfully installed and it showed > "Gateway started" > "[http://localhost:8088](http://localhost:8088)" > but when I call it on my browser it still blank. Am I missing something? I try to search for ignition PID on "ps -ef" command and i cant found any text containing ignition ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 21, 2020, 1:52am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/6 "2020-10-21T01:52:04Z")
Here is the log files [log files](https://ignatiusalbertshanhandoko.s3-ap-southeast-1.amazonaws.com/log+files+installation.txt) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 21, 2020, 2:19am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/7 "2020-10-21T02:19:54Z")
Can you upload the wrapper.log file again? ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 21, 2020, 3:09am UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/8 "2020-10-21T03:09:59Z")
Here it is > STATUS | wrapper | 2020/10/21 01:39:49 | --\> Wrapper Started as Daemon > STATUS | wrapper | 2020/10/21 01:39:49 | Java Service Wrapper Standard Edition 64-bit 3.5.42 > STATUS | wrapper | 2020/10/21 01:39:49 | Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved. > STATUS | wrapper | 2020/10/21 01:39:49 | [http://wrapper.tanukisoftware.com](http://wrapper.tanukisoftware.com) > STATUS | wrapper | 2020/10/21 01:39:49 | Licensed to Inductive Automation for Inductive Automation > STATUS | wrapper | 2020/10/21 01:39:49 | > STATUS | wrapper | 2020/10/21 01:39:49 | Launching a JVM... > INFO | jvm 1 | 2020/10/21 01:39:50 | WrapperManager: Initializing... > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,180 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [data//logback.xml] at [file:/usr/local/bin/ignition/data/logback.xml] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,383 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.ConsoleAppender] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,390 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAppender] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,400 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,458 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [com.inductiveautomation.logging.SQLiteAppender] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,477 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DB] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,707 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@7d9e3ca5 - Driver name=SQLite JDBC > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,707 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@7d9e3ca5 - Driver version=3.23.1 > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,707 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@7d9e3ca5 - supportsGetGeneratedKeys=true > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,787 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,791 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAsync] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,791 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAppender] to ch.qos.logback.classic.AsyncAppender[SysoutAsync] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,791 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Attaching appender named [SysoutAppender] to AsyncAppender. > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Setting discardingThreshold to 51 > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DBAsync] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DB] to ch.qos.logback.classic.AsyncAppender[DBAsync] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Attaching appender named [DB] to AsyncAppender. > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,792 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Setting discardingThreshold to 51 > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,793 |-INFO in ch.qos.logback.classic.joran.action.RootLoggerAction - Setting level of ROOT logger to INFO > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,793 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAsync] to Logger[ROOT] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,793 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DBAsync] to Logger[ROOT] > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,793 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - End of configuration. > INFO | jvm 1 | 2020/10/21 01:39:51 | 01:39:51,794 |-INFO in ch.qos.logback.classic.joran.JoranConfigurator@5003b875 - Registering current configuration as safe fallback point > INFO | jvm 1 | 2020/10/21 01:39:51 | W [WebResourceManagerImpl] [01:39:51]: Unable to read "gateway.metroKeystoreAlias" gateway.xml property. Assuming metro keystore alias is: metro-key > INFO | jvm 1 | 2020/10/21 01:39:52 | I [o.e.j.u.log] [01:39:52]: Logging initialized @2526ms to org.eclipse.jetty.util.log.Slf4jLog > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: Starting setup > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.forceSecureRedirect property is not set. Defaulting to false > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.includedCipherSuites property is not set. Defaulting to > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.excludedCipherSuites property is not set. Defaulting to > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.publicAddress.autoDetect property is not set. Defaulting to true > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.publicAddress.address property is not set. Defaulting to > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.publicAddress.httpPort property is not set. Defaulting to > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: gateway.publicAddress.httpsPort property is not set. Defaulting to > INFO | jvm 1 | 2020/10/21 01:39:52 | I [g.WebServerManager] [01:39:52]: Setup complete > INFO | jvm 1 | 2020/10/21 01:39:53 | I [Commissioning] [01:39:52]: Commissioning State updated from commissioning to needs\_commissioning > INFO | jvm 1 | 2020/10/21 01:39:53 | I [g.WebServerManager] [01:39:53]: Starting up > INFO | jvm 1 | 2020/10/21 01:39:53 | I [o.e.j.s.Server] [01:39:53]: jetty-9.4.24.v20191120; built: 2019-11-20T21:37:49.771Z; git: 363d5f2df3a8a28de40604320230664b9c793c16; jvm 11.0.7+10-LTS > INFO | jvm 1 | 2020/10/21 01:39:53 | I [o.e.j.s.session] [01:39:53]: DefaultSessionIdManager workerName=node0 > INFO | jvm 1 | 2020/10/21 01:39:53 | I [o.e.j.s.session] [01:39:53]: No SessionScavenger set, using defaults > INFO | jvm 1 | 2020/10/21 01:39:53 | I [o.e.j.s.session] [01:39:53]: node0 Scavenging every 600000ms > INFO | jvm 1 | 2020/10/21 01:39:53 | I [o.e.j.s.h.ContextHandler] [01:39:53]: Started o.e.j.w.WebAppContext@3ef72fe8{Commissioning,/,file:///usr/local/bin/ignition/webserver/webapps/commissioning/,AVAILABLE} > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp: > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: Encountered an error running main: > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: java.io.IOException: Failed to bind to 0.0.0.0/0.0.0.0:8088 > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.ServerConnector.openAcceptChannel(ServerConnector.java:346) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:307) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:231) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.Server.doStart(Server.java:385) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at com.inductiveautomation.catapult.IgnitionServer.start(IgnitionServer.java:902) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at com.inductiveautomation.ignition.gateway.web.WebResourceManagerImpl.start(WebResourceManagerImpl.java:319) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at com.inductiveautomation.ignition.gateway.IgnitionGateway.start(IgnitionGateway.java:538) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at com.inductiveautomation.ignition.gateway.IgnitionGateway.main(IgnitionGateway.java:275) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at com.inductiveautomation.catapult.Catapult.main(Catapult.java:8) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/java.lang.reflect.Method.invoke(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:349) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/java.lang.Thread.run(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: Caused by: java.net.BindException: Address already in use > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/sun.nio.ch.Net.bind0(Native Method) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/sun.nio.ch.Net.bind(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/sun.nio.ch.Net.bind(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at java.base/sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: at org.eclipse.jetty.server.ServerConnector.openAcceptChannel(ServerConnector.java:342) > INFO | jvm 1 | 2020/10/21 01:39:53 | WrapperSimpleApp Error: ... 17 more > STATUS | wrapper | 2020/10/21 01:39:56 | \<-- Wrapper Stopped ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 21, 2020, 12:09pm UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/9 "2020-10-21T12:09:49Z")
> [@ignalbertsh](#): > > java.io.IOException: Failed to bind to 0.0.0.0/0.0.0.0:8088 Either a permissions error, or more likely, some other piece of software is already using port 8088. ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 21, 2020, 1:23pm UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/10 "2020-10-21T13:23:56Z")
Okay, now the process is running I can see the ignition PID but it still not shown anything on my browser. here is another log showing which port is used > root@albert:~# sudo lsof -i -P -n | grep LISTEN > systemd-r 685 systemd-resolve 13u IPv4 15313 0t0 TCP 127.0.0.53:53 (LISTEN) > grafana-s 780 grafana 8u IPv6 19301 0t0 TCP \*:3000 (LISTEN) > node 793 root 19u IPv4 20316 0t0 TCP \*:1880 (LISTEN) > sshd 840 root 3u IPv4 18198 0t0 TCP \*:22 (LISTEN) > sshd 840 root 4u IPv6 18204 0t0 TCP \*:22 (LISTEN) > nginx 936 root 6u IPv4 18763 0t0 TCP \*:80 (LISTEN) > nginx 936 root 7u IPv6 18764 0t0 TCP \*:80 (LISTEN) > nginx 937 www-data 6u IPv4 18763 0t0 TCP \*:80 (LISTEN) > nginx 937 www-data 7u IPv6 18764 0t0 TCP \*:80 (LISTEN) > java 2559 albert 4u IPv4 496740 0t0 TCP 127.0.0.1:32000 (LISTEN) > java 2559 albert 105u IPv6 496946 0t0 TCP \*:8088 (LISTEN) it is stated that port 8088 uses IPv6, is it normal? how do i change it to IPv4? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 21, 2020, 1:28pm UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/11 "2020-10-21T13:28:09Z")
> [@ignalbertsh](#): > > it is stated that port 8088 uses IPv6, is it normal? how do i change it to IPv4? It's normal for Java to default to IPv6, it should not generally be an issue. You can force IPv4 by adding an property to the "additional parameters" section of ignition.conf: `-Djava.net.preferIPv4Stack=true` What does your wrapper.log look like now? Does it show a successful startup? ---
**Author:** ![ignalbertsh](https://avatars.discourse-cdn.com/v4/letter/i/73ab20/32.png) [@ignalbertsh](https://forum.inductiveautomation.com/u/ignalbertsh)\ **Post date:** [October 21, 2020, 1:38pm UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/12 "2020-10-21T13:38:20Z")
This is the full wrapper log [wrapper log](https://ignatiusalbertshanhandoko.s3-ap-southeast-1.amazonaws.com/wrapper.log) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 21, 2020, 1:42pm UTC](https://forum.inductiveautomation.com/t/installation-failed-on-linux-ubuntu-18-04-5-lts/39823/13 "2020-10-21T13:42:20Z")
Hmm. Looks okay now… you should see the commissioning page at [http://localhost:8088](http://localhost:8088) (or some other IP if you are not running the browser on the same server) now. What browser are you using? Is there perhaps a firewall in the way?