# Installation window blank

**URL:** <https://forum.inductiveautomation.com/t/installation-window-blank/44317>\
**Category:** Ignition\
**Created:** [March 10, 2021, 4:05pm UTC](https://forum.inductiveautomation.com/t/installation-window-blank/44317 "2021-03-10T16:05:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![indra.biswas](https://avatars.discourse-cdn.com/v4/letter/i/3bc359/32.png) [@indra.biswas](https://forum.inductiveautomation.com/u/indra.biswas)\
**Post date:** [March 10, 2021, 4:05pm UTC](https://forum.inductiveautomation.com/t/installation-window-blank/44317/1 "2021-03-10T16:05:05Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/1/71f0761517523ba31443457999dacd1a441ae432.jpeg)  
Anyone else see this before ? I clicked on the installer and it shows up with a blank window. I am trying to upgrade Ignition in my VM (Windows 7, currently running Ignition 8.0.12)

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**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [March 11, 2021, 12:09am UTC](https://forum.inductiveautomation.com/t/installation-window-blank/44317/2 "2021-03-11T00:09:14Z")

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could you try something for me? I’ve seen this before for specific graphics drivers which don’t play nice with javafx. could you close the installer program and run it from the command line with the `-Dprism.order=sw` argument added?

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<div class="post-metadata">

**Author:** ![indra.biswas](https://avatars.discourse-cdn.com/v4/letter/i/3bc359/32.png) [@indra.biswas](https://forum.inductiveautomation.com/u/indra.biswas)\
**Post date:** [March 11, 2021, 12:27am UTC](https://forum.inductiveautomation.com/t/installation-window-blank/44317/3 "2021-03-11T00:27:31Z")

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@jcoffman  
Thanks, that did the trick, it does make the installation go through command line though. But it did allow me to proceed to install

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<div class="post-metadata">

**Author:** ![indra.biswas](https://avatars.discourse-cdn.com/v4/letter/i/3bc359/32.png) [@indra.biswas](https://forum.inductiveautomation.com/u/indra.biswas)\
**Post date:** [March 29, 2021, 5:38pm UTC](https://forum.inductiveautomation.com/t/installation-window-blank/44317/4 "2021-03-29T17:38:29Z")

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@jcoffman  
Does this work for Linux. I tried to add it to the cmd line:  
sudo chmod +x ignition-8.1.1-linux-x64-installer.run -Dprism.order=sw

but that gives an error. my linux screen does nothing if I enter just sudo chmod +x ignition-8.1.1-linux-x64-installer.run