# Integration with Cisco Call manager

**URL:** <https://forum.inductiveautomation.com/t/integration-with-cisco-call-manager/31760>\
**Category:** Ignition\
**Created:** [January 30, 2020, 1:01pm UTC](https://forum.inductiveautomation.com/t/integration-with-cisco-call-manager/31760 "2020-01-30T13:01:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jmoniz](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jmoniz](https://forum.inductiveautomation.com/u/jmoniz)\
**Post date:** [January 30, 2020, 1:01pm UTC](https://forum.inductiveautomation.com/t/integration-with-cisco-call-manager/31760/1 "2020-01-30T13:01:43Z")

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Trying to get the Voice module to work with cisco call manager. Used this as a starting point.

> **[Ignition 7.9 Voice Notification SIP Integration w/Cisco Call Manager](https://community.spiceworks.com/how_to/159560-ignition-7-9-voice-notification-sip-integration-w-cisco-call-manager)**
>
> Steps to register an Inductive Automation Ignition server voice notification SIP module as a phone device within a Cisco Call Manager server solution.

My IT group did tier part and I have configured the IG as required. the notification profile status just returns ‘Not Found [404]’ . I believe this status is a return from call manger.

IT is telling me on the call manager side they get an error of device name not found. We have tried using the cisco 5 digit user name and also tried using the phone number as the user name. Is there any other logging or diagnostics on the ignition side that would help me track down the source of the issue?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/47318ff5622648a5bd5320de0f5a587fe2ac0cb9.png)

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**Author:** ![bfreitas](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@bfreitas](https://forum.inductiveautomation.com/u/bfreitas)\
**Post date:** [January 30, 2020, 5:09pm UTC](https://forum.inductiveautomation.com/t/integration-with-cisco-call-manager/31760/2 "2020-01-30T17:09:21Z")

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Have you had a chance to walk through our guide on this?  
[Registering Ignition Voice Alarm Module to CUCM.pdf](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/b5a61d11eb09562da46fe6a31d0e0ca959b7c6e4.pdf) (790.4 KB)

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**Author:** ![jmoniz](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jmoniz](https://forum.inductiveautomation.com/u/jmoniz)\
**Post date:** [January 30, 2020, 5:13pm UTC](https://forum.inductiveautomation.com/t/integration-with-cisco-call-manager/31760/3 "2020-01-30T17:13:40Z")

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Thanks Issue fixed. Issue was relating to digest user on cisco end.

> **[How to register Third-Party SIP phones with Communications Manager](https://community.cisco.com/t5/collaboration-voice-and-video/how-to-register-third-party-sip-phones-with-communications/ta-p/3130315)**
>
> I will show how to register Ekiga softphone to Callmanager 7.1.2, I haven't tried it on anything earlier but it should be pretty simillar. Will try to add other SIP devices at the end of the doc. Procedure Go to Device \> Phone \> Add new \>...