# Invisible tags, non-deleting

**URL:** <https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511>\
**Category:** Ignition\
**Created:** [June 3, 2014, 1:05pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511 "2014-06-03T13:05:16Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 3, 2014, 1:05pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/1 "2014-06-03T13:05:16Z")

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Hello!  
I have some Tag Provider in which i want to create Alarms from OPC Tags.  
Some days early i was create Data Type in this tag provider and create some tags. But later i was delete this tags and data type and create just tags. And what i see, when alarm is go to active, all the tags (and which deleted too) with the same OPC address goes to alarms to.  
Some screens:  
[screenshot.su/show.php?img=8cf84 … 922c4a.jpg](http://screenshot.su/show.php?img=8cf840865310039116d8ae6d29922c4a.jpg)  
[screenshot.su/show.php?img=1f08f … 66f240.jpg](http://screenshot.su/show.php?img=1f08f87b795ea76296c79d47e166f240.jpg) - red is deleted tags, green is true tags.  
In tags search from Designer has only 2 tags:  
[screenshot.su/show.php?img=3c74c … 10dd30.jpg](http://screenshot.su/show.php?img=3c74c522e1db87823867bd8a1a10dd30.jpg)  
Ignition Gateway service restarting is not helpful.  
[screenshot.su/show.php?img=7bc5a … 0b0d80.jpg](http://screenshot.su/show.php?img=7bc5a00bb9c997f0e1a6622efd0b0d80.jpg)  
[screenshot.su/show.php?img=51aff … cd2fc2.jpg](http://screenshot.su/show.php?img=51aff44a695ed1da7076924f54cd2fc2.jpg)

Please, help. This is very important.

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 3, 2014, 2:55pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/2 "2014-06-03T14:55:30Z")

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One more:  
after restarting Ignition Gateway servcie:  
[screenshot.su/show.php?img=4fe3e … d95d82.jpg](http://screenshot.su/show.php?img=4fe3e171fb4c2de69d60b710dad95d82.jpg)

Look at first screen at first post, intresting?

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**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [June 3, 2014, 3:25pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/3 "2014-06-03T15:25:54Z")

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You can probably remove the duplicate tags by following these steps

[ul]1. Create a SQLTags export  
2. Restart the SQLTags Realtime Provider in the gateway, you only need to Edit/Save  
3. Go back to the Designer and refresh the SQLTags Browser  
4. Delete any tags that show up for the provider you are using  
5. Repeat steps 2 through 4 until no tags are returned[/ul]

Make sure you are only deleting tags from the SQLTags Realtime provider you are using.

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 4, 2014, 2:22pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/4 "2014-06-04T14:22:55Z")

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Thanks, but not helpful…  
I am trying to do this infinite number of times, but tags after restarting provider was appearing again and again, and again.

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 5, 2014, 11:36am UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/5 "2014-06-05T11:36:52Z")

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Can i delete from this?

[screenshot.su/show.php?img=7befb … bdc0b9.jpg](http://screenshot.su/show.php?img=7befb8ddb2b59e9a1051dede31bdc0b9.jpg)

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 5, 2014, 11:46am UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/6 "2014-06-05T11:46:27Z")

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[quote=“Greg.Simpson”]You can probably remove the duplicate tags by following these steps

[ul]1. Create a SQLTags export  
2. Restart the SQLTags Realtime Provider in the gateway, you only need to Edit/Save  
3. Go back to the Designer and refresh the SQLTags Browser  
4. Delete any tags that show up for the provider you are using  
5. Repeat steps 2 through 4 until no tags are returned[/ul]

Make sure you are only deleting tags from the SQLTags Realtime provider you are using.[/quote]

OK, with this steps i am going from this  
[screenshot.su/show.php?img=7befb … bdc0b9.jpg](http://screenshot.su/show.php?img=7befb8ddb2b59e9a1051dede31bdc0b9.jpg)  
to this  
[screenshot.su/show.php?img=24476 … c697a4.jpg](http://screenshot.su/show.php?img=244763dac41ff83695aec823aec697a4.jpg)  
and to this  
[screenshot.su/show.php?img=5d10a … c6ac33.jpg](http://screenshot.su/show.php?img=5d10a31861ed25bae89c75c2c7c6ac33.jpg)

This folders and tags inside dont want to be deleted.

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 5, 2014, 12:04pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/7 "2014-06-05T12:04:10Z")

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Intresting, after 6-8 times to deleting folder AHUs and restarting TAGProvider it goes away.

Now it’s OK

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [June 5, 2014, 3:51pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/8 "2014-06-05T15:51:55Z")

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Ok, so the issue is resolved? I received an email from you that made it sound like you still needed help.

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<div class="post-metadata">

**Author:** ![Serhii](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@Serhii](https://forum.inductiveautomation.com/u/Serhii)\
**Post date:** [June 6, 2014, 4:46am UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/9 "2014-06-06T04:46:49Z")

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Email was after last post.  
Now all fine, but this issue can be repeated in the future?

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [June 6, 2014, 9:44pm UTC](https://forum.inductiveautomation.com/t/invisible-tags-non-deleting/8511/10 "2014-06-06T21:44:15Z")

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This issue is something that pops up from time to time. The developers are well aware of it, and working to resolve the issue. It is an issue that happens very infrequently.
