# Is there a backup copy of the data

**URL:** <https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687>\
**Category:** General Discussion\
**Created:** [October 19, 2023, 11:32am UTC](https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687 "2023-10-19T11:32:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![GRBetty\_Green](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@GRBetty\_Green](https://forum.inductiveautomation.com/u/GRBetty_Green)\
**Post date:** [October 19, 2023, 11:32am UTC](https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687/1 "2023-10-19T11:32:10Z")

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Hi! I've got a question. I've got the Ignition program installed on my Mac.  
My computer needs some repairs, and honestly, I'm not too tech-savvy, so I won't be attempting any DIY fixes. From what I've been told, the repair folks will try to restore mac over internet and there's a chance they might need to reset it to factory settings. So, my concern is: will the data in the Ignition program be preserved? Is there any backup in place, or will I need to restore everything from scratch?

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**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [October 19, 2023, 11:45am UTC](https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687/2 "2023-10-19T11:45:50Z")

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You can take a manual backup if the gateway is still running and available. Go to the gateway page, config-\>Backup/Restore-\>Download backup. This will take a backup of all your projects and gateway configurations (PLC / DB connection strings).

If you have a database, Ignition talks too like MySQL you will need to take a separate backup of that through the appropriate tool like MySQLWorkbench or via command line.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 19, 2023, 11:57am UTC](https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687/3 "2023-10-19T11:57:13Z")

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> [@GRBetty\_Green](#):
>
> reset it to factory settings

I'm not familiar with how drastic this is in a Mac. If the Ignition install is deleted, there's no backup unless you make your own.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 19, 2023, 12:07pm UTC](https://forum.inductiveautomation.com/t/is-there-a-backup-copy-of-the-data/80687/4 "2023-10-19T12:07:50Z")

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It's a complete reset. They should be worried about all their data, not just Ignition data.

The original post, before I edited, included a link that makes me think this may just be a spammer playing long con, but we'll see. Their previous posts are odd but don't have links in them.