# Issue in launching the ignition designer

**URL:** <https://forum.inductiveautomation.com/t/issue-in-launching-the-ignition-designer/86411>\
**Category:** Ignition\
**Created:** [February 27, 2024, 5:10am UTC](https://forum.inductiveautomation.com/t/issue-in-launching-the-ignition-designer/86411 "2024-02-27T05:10:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Thanya\_Gangesh](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@Thanya\_Gangesh](https://forum.inductiveautomation.com/u/Thanya_Gangesh)\
**Post date:** [February 27, 2024, 5:10am UTC](https://forum.inductiveautomation.com/t/issue-in-launching-the-ignition-designer/86411/1 "2024-02-27T05:10:11Z")

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I have downloaded the Ignition Gateway version - 8.1.37 for my 64 bit windows 10 computer. I have downloaded the Ignition Designer but am unable to launch the Designer. The Ignition Designer Launcher is not popping up.

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**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\
**Post date:** [February 27, 2024, 2:29pm UTC](https://forum.inductiveautomation.com/t/issue-in-launching-the-ignition-designer/86411/2 "2024-02-27T14:29:51Z")

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If it's failing to even start opening the Designer Launcher, then try checking the Windows Event Viewer logs for any related errors.

I would also suggest opening up a [support](https://support.inductiveautomation.com/hc/en-us) ticket to look into this issue further.