# Issue Launching Client On Windows

**URL:** <https://forum.inductiveautomation.com/t/issue-launching-client-on-windows/43890>\
**Category:** Ignition\
**Created:** [February 26, 2021, 8:36pm UTC](https://forum.inductiveautomation.com/t/issue-launching-client-on-windows/43890 "2021-02-26T20:36:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![meredithj](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@meredithj](https://forum.inductiveautomation.com/u/meredithj)\
**Post date:** [February 26, 2021, 8:36pm UTC](https://forum.inductiveautomation.com/t/issue-launching-client-on-windows/43890/1 "2021-02-26T20:36:18Z")

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I have a user trying to launch an Ignition 8.0.15 client and when they do they are getting an error saying the following. Any suggestions on how to fix this issue?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/6/26282f2ab7c4e1a7e1a97324d69f6f9912f401b8.jpeg)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 26, 2021, 8:43pm UTC](https://forum.inductiveautomation.com/t/issue-launching-client-on-windows/43890/2 "2021-02-26T20:43:45Z")

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Try what @jcoffman mentions here: [Launch Error Occurred](http://forum.inductiveautomation.com/t/launch-error-occurred/43807/5)