# Issue Master-Backup

**URL:** <https://forum.inductiveautomation.com/t/issue-master-backup/63440>\
**Category:** Ignition\
**Created:** [August 25, 2022, 11:06am UTC](https://forum.inductiveautomation.com/t/issue-master-backup/63440 "2022-08-25T11:06:36Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![taguililla](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@taguililla](https://forum.inductiveautomation.com/u/taguililla)\
**Post date:** [August 25, 2022, 11:06am UTC](https://forum.inductiveautomation.com/t/issue-master-backup/63440/1 "2022-08-25T11:06:36Z")

</div>

Hello.

If the connection with backup is lost, there are issues with the master, the tags appear with “?”. The only solution is put the master like “independent” and restar the gateway.

Can you explain this? Are there some solution?

I am waiting for your answer.

Thank you.  
Best regards.

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 25, 2022, 12:34pm UTC](https://forum.inductiveautomation.com/t/issue-master-backup/63440/2 "2022-08-25T12:34:03Z")

</div>

> [@taguililla](#):
>
> I am waiting for your answer.

This forum is not support. Call IA support if this is urgent.

Otherwise, please provide more information, like your specific version Ignition.