# Issue sending report email

**URL:** <https://forum.inductiveautomation.com/t/issue-sending-report-email/34961>\
**Category:** Ignition\
**Created:** [May 21, 2020, 11:51pm UTC](https://forum.inductiveautomation.com/t/issue-sending-report-email/34961 "2020-05-21T23:51:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![andrew.smagala](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@andrew.smagala](https://forum.inductiveautomation.com/u/andrew.smagala)\
**Post date:** [May 21, 2020, 11:51pm UTC](https://forum.inductiveautomation.com/t/issue-sending-report-email/34961/1 "2020-05-21T23:51:38Z")

</div>

I am messing around with the reporting module trying to set up a report that is emailed out ever day at 8AM. I am trying to test the email function of the report by using the double arrow “Run selected action immediately”.

I am not getting any explicit errors, the SMTP server connection is good, the from and to emails, however no emails are sending. I am not seeing any red flags in the wrapper.log file but I will be the first to admit I don’t know exactly what I am looking for.

I have attached a snippet of the wrapper.log file around this email sending any help would be greatly appreciated.  
[email log issue.txt](https://forum.inductiveautomation.com/uploads/short-url/9FqKjwFoKX9ED0WnDFMFYx02WRf.txt) (168.4 KB)

---

<div class="post-metadata">

**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [May 22, 2020, 11:38am UTC](https://forum.inductiveautomation.com/t/issue-sending-report-email/34961/2 "2020-05-22T11:38:59Z")

</div>

Have you tested the SMTP connection can send a test email?

---

<div class="post-metadata">

**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [May 22, 2020, 1:52pm UTC](https://forum.inductiveautomation.com/t/issue-sending-report-email/34961/3 "2020-05-22T13:52:56Z")

</div>

Looks like you’re talking to the server okay and it accepted the email into its incoming queue. Once that happens, Ignition is done with it and won’t get anything else – you’d need to start checking the SMTP server logs to find out where the problem is.
