# Issue upgrading from 7.7.10 to 8.1.26 **URL:** \ **Category:** Ignition\ **Created:** [April 5, 2023, 8:19pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115 "2023-04-05T20:19:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [April 5, 2023, 8:19pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/1 "2023-04-05T20:19:14Z")
I am having an issue upgrading Ignition and get the following popup screen when running the installer. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/3/d350e8a8edc7ceba00d192b1a9fe83aa119d997f.png) Does anyone know how to resolve this? Thanks, Brandon ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [April 5, 2023, 8:21pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/2 "2023-04-05T20:21:27Z")
v7.7 is probably too old to upgrade directly to v8.1. Try upgrading to the latest v7.9 first. ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [April 6, 2023, 3:08pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/3 "2023-04-06T15:08:04Z")
I would expect this upgrade to work from 7.7 to 8.1. Make sure you check out the [Upgrade Guides](https://docs.inductiveautomation.com/display/DOC81/Ignition+8+Upgrade+Guide) as well. To me this looks like the `data/ignition.conf` file is missing the `wrapper.name=Ignition` value which is required to upgrade and install Ignition. you could also pass the `serviceName=Ignition` argument to the installer (assuming that you left the default windows service name when installing 7.7) ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [April 6, 2023, 3:43pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/4 "2023-04-06T15:43:00Z")
The service name is actually Ignition Gateway. How do I pass an argument to the installer in windows 10? Is that documented on the user manual? Could I just add that argument to the config file then? ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [April 6, 2023, 5:01pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/5 "2023-04-06T17:01:17Z")
> [@brandon1](#): > > The service name is actually Ignition Gateway. Are you sure this isn't just the the Display name? typically the ignition.conf has three values related to service name: ```auto # Name of the service wrapper.name=Ignition # Display name of the service wrapper.displayname=Ignition Gateway # Description of the service wrapper.description=Ignition Gateway ``` Make sure all three are present in ignition.conf. The argument is documented under [Command Line Installations - Ignition User Manual 8.1 - Ignition Documentation](https://docs.inductiveautomation.com/display/DOC81/Command+Line+Installations) if you want to go that route, but I typically recommend editing the ignition.conf in this specific case/issue. Hope that helps, Jonathan C ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [April 10, 2023, 1:32pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/6 "2023-04-10T13:32:34Z")
The following is in my config file: > # Name of the service > > wrapper.ntservice.name=Ignition > > # Display name of the service > > wrapper.ntservice.displayname=Ignition Gateway > > # Description of the service > > wrapper.ntservice.description=Ignition Gateway Should I add what you have above @jcoffman? ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [April 11, 2023, 2:56pm UTC](https://forum.inductiveautomation.com/t/issue-upgrading-from-7-7-10-to-8-1-26/72115/7 "2023-04-11T14:56:13Z")
Thanks @jcoffman. I was able to get the installer to run by adding those items you listed to the .conf file.