# Issue: Websocket disconnecting

**URL:** <https://forum.inductiveautomation.com/t/issue-websocket-disconnecting/88627>\
**Category:** Ignition\
**Created:** [April 10, 2024, 8:44am UTC](https://forum.inductiveautomation.com/t/issue-websocket-disconnecting/88627 "2024-04-10T08:44:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sam\_Bermejo](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sam\_Bermejo](https://forum.inductiveautomation.com/u/Sam_Bermejo)\
**Post date:** [April 10, 2024, 8:44am UTC](https://forum.inductiveautomation.com/t/issue-websocket-disconnecting/88627/1 "2024-04-10T08:44:18Z")

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Hi all,

I'm experiencing some issues with the Ignition Gateway. The WebSocket keeps disconnecting and I am not sure what the cause of this is. The gateway is installed in a VM in an Azure Portal.

Could anyone point out what the potential cause of this is? Thanks.

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/d/cd5bf0c341171eb96ab5bef7d580e4d6af086676.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/9/c916ff3c4a0b21a8a9fcd4cc7fb72dd8a823cd85.png)

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 10, 2024, 12:13pm UTC](https://forum.inductiveautomation.com/t/issue-websocket-disconnecting/88627/2 "2024-04-10T12:13:16Z")

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That's purely a network error. Perhaps you need help with Azure.