# Issue with launching application

**URL:** <https://forum.inductiveautomation.com/t/issue-with-launching-application/18192>\
**Category:** Ignition\
**Created:** [May 29, 2018, 2:58am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192 "2018-05-29T02:58:14Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![ella\_ramos](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ella_ramos/32/3455_2.png) [@ella\_ramos](https://forum.inductiveautomation.com/u/ella_ramos)\
**Post date:** [May 29, 2018, 2:58am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/1 "2018-05-29T02:58:14Z")

</div>

Hello All,

I am having issues launching an application from the gateway. This is the error that keeps popping up.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/4c7272a78bfabe08aa76137c756dd80b6cbf19fe.png)

I am using Ignition Version: 7.9.6  
Java™ SE Runtime Environment (build 1.8.0\_51-b16)  
Windows 8.1

Thanks!

---

<div class="post-metadata">

**Author:** ![Kyle\_Chase](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@Kyle\_Chase](https://forum.inductiveautomation.com/u/Kyle_Chase)\
**Post date:** [May 29, 2018, 3:02am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/2 "2018-05-29T03:02:36Z")

</div>

What version of the module?

What version of Java on the gateway and the client machines.

---

<div class="post-metadata">

**Author:** ![ella\_ramos](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ella_ramos/32/3455_2.png) [@ella\_ramos](https://forum.inductiveautomation.com/u/ella_ramos)\
**Post date:** [May 29, 2018, 3:19am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/3 "2018-05-29T03:19:31Z")

</div>

What module?

Gateway Version: 7.9.6  
Java™ SE Runtime Environment (build 1.8.0\_51-b16) **on the client**  
Java™ SE Runtime Environment (build 1.8.0\_91-b14) **on the gateway**  
Client OS Windows 8.1

---

<div class="post-metadata">

**Author:** ![Kyle\_Chase](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@Kyle\_Chase](https://forum.inductiveautomation.com/u/Kyle_Chase)\
**Post date:** [May 29, 2018, 3:52am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/4 "2018-05-29T03:52:35Z")

</div>

The web browser module.

---

<div class="post-metadata">

**Author:** ![ella\_ramos](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ella_ramos/32/3455_2.png) [@ella\_ramos](https://forum.inductiveautomation.com/u/ella_ramos)\
**Post date:** [May 29, 2018, 5:03am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/5 "2018-05-29T05:03:23Z")

</div>

Web Browser module version 2.8.2

---

<div class="post-metadata">

**Author:** ![Kyle\_Chase](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@Kyle\_Chase](https://forum.inductiveautomation.com/u/Kyle_Chase)\
**Post date:** [May 29, 2018, 5:23am UTC](https://forum.inductiveautomation.com/t/issue-with-launching-application/18192/6 "2018-05-29T05:23:28Z")

</div>

I would try updating the web browser module, as the latest version is 3.9.8, which is made for 7.9, whereas 2.8.x is made for 7.8. Also, I would look into upgrading the versions of java both on the client and the gateway.
