# Issue with receive SMS messages

**URL:** <https://forum.inductiveautomation.com/t/issue-with-receive-sms-messages/102166>\
**Category:** Ignition\
**Created:** [February 11, 2025, 2:11pm UTC](https://forum.inductiveautomation.com/t/issue-with-receive-sms-messages/102166 "2025-02-11T14:11:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Anna\_Goldberg](https://avatars.discourse-cdn.com/v4/letter/a/ecae2f/32.png) [@Anna\_Goldberg](https://forum.inductiveautomation.com/u/Anna_Goldberg)\
**Post date:** [February 11, 2025, 2:11pm UTC](https://forum.inductiveautomation.com/t/issue-with-receive-sms-messages/102166/1 "2025-02-11T14:11:55Z")

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Hi, I'm having some issues with receiving SMS messages.  
I'm using a Siera wireless SMS modem LX40.  
My costumers complain that in case of a big number of alarms received in one time, for example after a power break, they receive the SMS messages with a delay of several hours.  
In case of a small number of alarms, they don't have that issue.  
Is there some parameter in the module configuration I need to set?  
Thanks

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<div class="post-metadata">

**Author:** ![David\_Stone](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/david_stone/32/79749_2.png) [@David\_Stone](https://forum.inductiveautomation.com/u/David_Stone)\
**Post date:** [February 12, 2025, 4:50am UTC](https://forum.inductiveautomation.com/t/issue-with-receive-sms-messages/102166/2 "2025-02-12T04:50:30Z")

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Check you have consolidation enabled.  
Consolidation will delay the SMS for a set time and combine the notifications to send less individual messages, this will decrease the size of the queue of SMS needing to be sent in bulk notification events. [Notification Block | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/ignition-modules/alarm-notification/alarm-notification-pipelines/pipeline-blocks/notification-block#consolidation)