# Issue with report viewer

**URL:** <https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393>\
**Category:** Ignition\
**Created:** [August 24, 2022, 2:02pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393 "2022-08-24T14:02:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![zacharyw.larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zacharyw.larson/32/23749_2.png) [@zacharyw.larson](https://forum.inductiveautomation.com/u/zacharyw.larson)\
**Post date:** [August 24, 2022, 2:02pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/1 "2022-08-24T14:02:04Z")

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I tried to upload an image, and it still fails every single time.

I have a report viewer on a page, and the report looks like it is using wingdings or all the text is just stacked on top of itself.

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [August 24, 2022, 2:07pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/2 "2022-08-24T14:07:32Z")

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Fails how? It should tell you why it failed. Does drag and drop work any differently? Perhaps it is the size or type of the file. Taking a screenshot should work well enough.

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**Author:** ![zacharyw.larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zacharyw.larson/32/23749_2.png) [@zacharyw.larson](https://forum.inductiveautomation.com/u/zacharyw.larson)\
**Post date:** [August 24, 2022, 2:08pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/3 "2022-08-24T14:08:12Z")

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I have taken screenshots. The upload feature does not work on this site when I try to upload an image.  
I need the report to look correct though. People rely on it daily.

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [August 24, 2022, 2:09pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/4 "2022-08-24T14:09:31Z")

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You always have the option to create a ticket for support, they could look at your upload issues at the same time.

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<div class="post-metadata">

**Author:** ![zacharyw.larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zacharyw.larson/32/23749_2.png) [@zacharyw.larson](https://forum.inductiveautomation.com/u/zacharyw.larson)\
**Post date:** [August 24, 2022, 2:09pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/5 "2022-08-24T14:09:41Z")

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[![Imgur](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/f/bfebfb371d2ddfdac766c9b77426eac293fa6aee.jpeg "Imgur: The magic of the Internet") ](https://imgur.com/7hCvza7)

linked from imgur

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<div class="post-metadata">

**Author:** ![zacharyw.larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zacharyw.larson/32/23749_2.png) [@zacharyw.larson](https://forum.inductiveautomation.com/u/zacharyw.larson)\
**Post date:** [August 24, 2022, 2:11pm UTC](https://forum.inductiveautomation.com/t/issue-with-report-viewer/63393/6 "2022-08-24T14:11:51Z")

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Fixed on gateway restart, not sure why the image won’t let me upload.  
I tried jpg, png, changing the filename to random letters, and not sure.  
I can use the imgur link though.