# Launch Error Occurred **URL:** \ **Category:** Maker\ **Created:** [February 25, 2021, 1:26am UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807 "2021-02-25T01:26:30Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![jrd](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@jrd](https://forum.inductiveautomation.com/u/jrd)\ **Post date:** [February 25, 2021, 1:26am UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/1 "2021-02-25T01:26:30Z")
![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/c/7c000b25a65b7933e0b84d5874ede2a6bcf49221.png) Hi Running Windows 10 I have just downloaded Maker version and installed per instructions I then downloaded Designer Launcher When I try to launch the Designer I get Launch Error. It is trying to find file jvm.cfg in …|Ignition\cache\resources\runtimes\11.0.9\lib This directory is empty Should the installer install this file? Should I install it? How? Help appreciated. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 1:45am UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/2 "2021-02-25T01:45:55Z")
Hmm, wonder if this is related to [Ignition Designer Laucher errors when trying to open a launcher](http://forum.inductiveautomation.com/t/ignition-designer-laucher-errors-when-trying-to-open-a-launcher/43799/4) I’ll try to ping @jcoffman again tomorrow and see if he knows what’s going on. I know in the past people have had issues with the runtime unzipping itself on Windows, especially if an AV or something is interfering. ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [February 25, 2021, 4:02pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/3 "2021-02-25T16:02:38Z")
Hi @jrd, What version of ignition is this? ---
**Author:** ![jrd](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@jrd](https://forum.inductiveautomation.com/u/jrd)\ **Post date:** [February 26, 2021, 1:56am UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/4 "2021-02-26T01:56:02Z")
latest just downloaded V8.1.2 ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [February 26, 2021, 4:34pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/5 "2021-02-26T16:34:49Z")
Try deleting the cached runtime at `C:\Users\Ross Dye\.ignition\cache\resources\runtimes\11.0.9`. A relaunch should download it ---
**Author:** ![jrd](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@jrd](https://forum.inductiveautomation.com/u/jrd)\ **Post date:** [February 26, 2021, 9:47pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/6 "2021-02-26T21:47:30Z")
That worked! Thank you ---
**Author:** ![ojidouard](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ojidouard/32/22031_2.png) [@ojidouard](https://forum.inductiveautomation.com/u/ojidouard)\ **Post date:** [March 7, 2021, 8:09pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/7 "2021-03-07T20:09:13Z")
Hello. Same fault.Apply it and ok. Thank you so much. ---
**Author:** ![joshdunstan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/joshdunstan/32/43306_2.png) [@joshdunstan](https://forum.inductiveautomation.com/u/joshdunstan)\ **Post date:** [March 21, 2021, 10:44pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/8 "2021-03-21T22:44:11Z")
I’m on 8.1.3 and had the same issue and this solution worked… advice on why it occurs? ---
**Author:** ![jdelgado](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jdelgado](https://forum.inductiveautomation.com/u/jdelgado)\ **Post date:** [May 12, 2021, 7:34pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/9 "2021-05-12T19:34:17Z")
Hi, I just installed version 8.1.5 and I am getting the same error even after deleting the cache. Any thing else I can check. I get a different error after I delete the files on the runtimes see image below ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/3/03bd9f4ac5f7c95494ed497feb97cd8dded2af2b.png) ---
**Author:** ![jdelgado](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jdelgado](https://forum.inductiveautomation.com/u/jdelgado)\ **Post date:** [May 12, 2021, 7:46pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred/43807/10 "2021-05-12T19:46:06Z")
I got it I delete the content on the cache folder Thanks