# License activation problem **URL:** \ **Category:** Ignition\ **Created:** [September 19, 2011, 9:19am UTC](https://forum.inductiveautomation.com/t/license-activation-problem/3297 "2011-09-19T09:19:11Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![equintana](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@equintana](https://forum.inductiveautomation.com/u/equintana)\ **Post date:** [September 19, 2011, 9:19am UTC](https://forum.inductiveautomation.com/t/license-activation-problem/3297/1 "2011-09-19T09:19:11Z")
Hi, I am working in a project where we are using Ignition to create a SCADA. In the first place I worked with the trial version, then I was given a 3-month license and finally a full-time license. I installed it in the gateway without problems and everything worked fine. I went on holiday some weeks ago and when I came back into the project I saw again the 2-hours counter of the trial version. I checked the modules and all them were again in the trial version. I have tried to reactivate the license but it always answers “No activations left”. I read in other topic that there may be some problem with the license format after the 7.2 update, but I don’t know if this is the case (maybe it was updated when I was on holiday, I don’t know). Thanks in advance. ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [September 19, 2011, 6:57pm UTC](https://forum.inductiveautomation.com/t/license-activation-problem/3297/2 "2011-09-19T18:57:00Z")
Can you email us your CD-Key so we can grant you another activation? You may want to call tech support at (800) 266-7798. ---
**Author:** ![equintana](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@equintana](https://forum.inductiveautomation.com/u/equintana)\ **Post date:** [September 21, 2011, 6:50am UTC](https://forum.inductiveautomation.com/t/license-activation-problem/3297/3 "2011-09-21T06:50:16Z")
Done, they have granted me another activation and it works again. Thank you.