# License Error 15

**URL:** <https://forum.inductiveautomation.com/t/license-error-15/22810>\
**Category:** Ignition\
**Created:** [February 22, 2019, 4:50pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810 "2019-02-22T16:50:33Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [February 22, 2019, 4:50pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/1 "2019-02-22T16:50:33Z")

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I am getting this error when I try and license our module.  
Anybody know how to fix this issue?  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d53aaeb66f94dfabcc6cbca4667d3aef012038a8.png)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 22, 2019, 4:56pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/2 "2019-02-22T16:56:23Z")

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Hard to say without looking up your license key (don’t post it here please), but…

Are you trying to activate a normal Ignition instance with an Edge license key, or vice-versa?

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**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [February 22, 2019, 4:58pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/3 "2019-02-22T16:58:21Z")

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No  
The license is for our own module.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 22, 2019, 4:59pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/4 "2019-02-22T16:59:43Z")

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Okay, so a secondary license I guess? Can you PM me the key?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 22, 2019, 8:09pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/5 "2019-02-22T20:09:12Z")

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Are you trying to activate this license on an Ignition Edge install?

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<div class="post-metadata">

**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [February 24, 2019, 12:04pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/6 "2019-02-24T12:04:08Z")

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No It is a full ignition installation

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<div class="post-metadata">

**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [March 4, 2019, 9:27am UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/7 "2019-03-04T09:27:03Z")

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Any idea what could be the issue? @Kevin.Herron

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [March 4, 2019, 12:45pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/8 "2019-03-04T12:45:44Z")

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Does the server have a base license? Third-party licenses are only secondary licenses.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 4, 2019, 2:20pm UTC](https://forum.inductiveautomation.com/t/license-error-15/22810/9 "2019-03-04T14:20:32Z")

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Can you try reactivating? I think we fixed something with the activation server last week.

@Travis.Cox