# Loses tags after restore Backup

**URL:** <https://forum.inductiveautomation.com/t/loses-tags-after-restore-backup/52769>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [November 5, 2021, 10:42am UTC](https://forum.inductiveautomation.com/t/loses-tags-after-restore-backup/52769 "2021-11-05T10:42:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Corentin.appart](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Corentin.appart](https://forum.inductiveautomation.com/u/Corentin.appart)\
**Post date:** [November 5, 2021, 10:42am UTC](https://forum.inductiveautomation.com/t/loses-tags-after-restore-backup/52769/1 "2021-11-05T10:42:18Z")

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Hello all,

after restored a backup, some tags disappears and i don’t know why but i saw this logs on status view of the gateway.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/9/f9ce4c213666c02f10eb76075d2d721bb52fc0c3.png)

the thing that is strange is that my tag is an UDT instance, the UDT instance is partially build. Not all my tags from the udt appears…

Thanks in advance for your help

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**Author:** ![Corentin.appart](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Corentin.appart](https://forum.inductiveautomation.com/u/Corentin.appart)\
**Post date:** [November 9, 2021, 8:58am UTC](https://forum.inductiveautomation.com/t/loses-tags-after-restore-backup/52769/2 "2021-11-09T08:58:22Z")

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When i restart my gateway, i have a problem when gateway loads tags

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/8/180f84cf175d4a92cbef9d19764299fd794ef17d.png)

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [November 9, 2021, 3:43pm UTC](https://forum.inductiveautomation.com/t/loses-tags-after-restore-backup/52769/3 "2021-11-09T15:43:34Z")

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You should contact support.
