# Managed to break the Image Management tool

**URL:** <https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [January 27, 2023, 10:02pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116 "2023-01-27T22:02:39Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Zach\_Amavisca](https://avatars.discourse-cdn.com/v4/letter/z/c68b51/32.png) [@Zach\_Amavisca](https://forum.inductiveautomation.com/u/Zach_Amavisca)\
**Post date:** [January 27, 2023, 10:02pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/1 "2023-01-27T22:02:39Z")

</div>

Hello! So earlier today I went to add an SVG into my project - dragged and dropped into the designer, which opened up the Image Management dialogue. Went to save and upload when the designer crashed. I then realized the SVG file was way too big, something had gone wrong when I saved it or exported or something. Now, anytime I go to open Image Management, the designer freezes and crashes.

TLDR; Is there a way to delete a file from Image Management without actually opening it in designer? I think I need to remove the file for it to work again.

Worst case scenario I have a gateway backup to restore from but was curious if there's another option.

Thanks!

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [January 27, 2023, 10:15pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/2 "2023-01-27T22:15:01Z")

</div>

You can go searching through the gateway filesystem to see if you can find it. Delete it there. In older versions, you'd have to go hunting in the internal database.

---

<div class="post-metadata">

**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\
**Post date:** [January 27, 2023, 10:23pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/3 "2023-01-27T22:23:13Z")

</div>

I just did a quick test and saving the SVG to the image management does still upload it to the internal database. @Zach_Amavisca You may want to reach out to support for assistance deleting the file from the idb. You could also try increasing the memory allocated to the designer in case that's the bottleneck.

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [January 27, 2023, 10:24pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/4 "2023-01-27T22:24:00Z")

</div>

Images are still in the IDB. Manual hunting needed.

Someday, Kindling may offer the ability to update IDB files...

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [January 27, 2023, 10:39pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/5 "2023-01-27T22:39:52Z")

</div>

Huh. Why did think those had moved out? 🤷‍♂️

---

<div class="post-metadata">

**Author:** ![Zach\_Amavisca](https://avatars.discourse-cdn.com/v4/letter/z/c68b51/32.png) [@Zach\_Amavisca](https://forum.inductiveautomation.com/u/Zach_Amavisca)\
**Post date:** [January 27, 2023, 11:05pm UTC](https://forum.inductiveautomation.com/t/managed-to-break-the-image-management-tool/69116/6 "2023-01-27T23:05:17Z")

</div>

Thanks for the help; tried doubling the memory allocation and she certainly gave a valiant effort, but ended up still crashing. Just did a gateway restore and it all works now. Lesson learned...
