# Missing menu "Project \> Properties \> Client \> General" **URL:** \ **Category:** Ignition\ **Created:** [September 14, 2012, 12:31pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148 "2012-09-14T12:31:04Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 14, 2012, 12:31pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/1 "2012-09-14T12:31:04Z")
Hi, For a reason i can’t figure, today, this menu has dissapeared from the Designer. All other menus are available but this one (Properties \> Client \> General) is not here anymore. I’ve tried to : - Restart the Gateway - Restart the Server - Uninstall the Gateway, deleted all Ignition files i could find and then reinstalled Ignition (7.4.4 (b1017)) None of these allowed to get this menu back. Any ideas ? ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/020ecf8c872e796fefb17bd4479c9af02804bec8.png) ---
**Author:** ![Michael.Stofan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.stofan/32/3342_2.png) [@Michael.Stofan](https://forum.inductiveautomation.com/u/Michael.Stofan)\ **Post date:** [September 14, 2012, 4:49pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/2 "2012-09-14T16:49:19Z")
That is a strange one. Take a look at the log viewer in the designer (help -\> diagnostics -\> log viewer) and look for an error in the PropertyEditorDialog logger. It should say something like “Error creating dialog editor page” Let me know what you find. If the error is there, post up the full stack trace. ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 15, 2012, 8:56am UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/3 "2012-09-15T08:56:15Z")
Message Error creating dialog editor page. Time sam. sept. 15 8:55:07AM Severity ERROR Logger com.inductiveautomation.ignition.designer.propertyeditor.PropertyEditorDialog Stack Trace java.lang.NullPointerException at sun.util.calendar.ZoneInfoFile.getZoneIDs(ZoneInfoFile.java:785) at sun.util.calendar.ZoneInfo.getAvailableIDs(ZoneInfo.java:535) at java.util.TimeZone.getAvailableIDs(TimeZone.java:516) at com.inductiveautomation.factorypmi.designer.projectproperties.ClientGeneralPropsPanel.initComponents(ClientGeneralPropsPanel.java:49) at com.inductiveautomation.factorypmi.designer.projectproperties.ClientGeneralPropsPanel.(ClientGeneralPropsPanel.java:40) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:532) at java.lang.Class.newInstance0(Class.java:372) at java.lang.Class.newInstance(Class.java:325) at com.inductiveautomation.ignition.designer.propertyeditor.PropertyEditorDialog.lazyInit(PropertyEditorDialog.java:190) at com.inductiveautomation.ignition.designer.gui.LazyFrame.open(LazyFrame.java:63) at com.inductiveautomation.ignition.designer.IgnitionDesigner.showProjectPropertyEditor(IgnitionDesigner.java:1105) at com.inductiveautomation.ignition.designer.navtree.ProjectPropsNode.onDoubleClick(ProjectPropsNode.java:36) at com.inductiveautomation.ignition.designer.navtree.NavTreePanel$MouseListener$1.run(NavTreePanel.java:556) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:226) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:670) at java.awt.EventQueue.access$400(EventQueue.java:96) at java.awt.EventQueue$2.run(EventQueue.java:631) at java.awt.EventQueue$2.run(EventQueue.java:629) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:105) at java.awt.EventQueue.dispatchEvent(EventQueue.java:640) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:275) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:200) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:190) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:185) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:177) at java.awt.EventDispatchThread.run(EventDispatchThread.java:138) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 15, 2012, 12:30pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/4 "2012-09-15T12:30:14Z")
Could be this bug: [bugs.sun.com/view\_bug.do?bug\_id=6529213](http://bugs.sun.com/view_bug.do?bug_id=6529213) ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 15, 2012, 12:43pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/5 "2012-09-15T12:43:40Z")
This bug appeared without changing the version of java. You advise me how to solve the problem? Thanks ![:scratch:](https://us1.discourse-cdn.com/inductiveautomation/original/1X/76d1620bec252bfac07050c889ff5a91dc8a9c25.gif ":scratch:") ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 15, 2012, 3:19pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/6 "2012-09-15T15:19:48Z")
Do what the link says: make sure permissions on {YOUR\_JRE\_LOCATION}/jre/lib/zi/ZoneInfoMappings is 0022. ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 17, 2012, 8:02am UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/7 "2012-09-17T08:02:37Z")
Thanks but the permissions are already set to 644 for this file : -rw-r–r-- 1 root root 14659 sept. 11 12:10 ZoneInfoMappings Path : /usr/lib/jvm/java-7-openjdk-common/jre/lib/zi I’m on Ubuntu 12.04 64 bits (Client and Designer). I think that there was a Java update last week. Do you think it may be linked ? The server on which the Gateway is installed is on Windows 2008 Server R2. When I launch a designer on the server directly, I can see the missing menu. It seems to be a problem permission on clients machines no ? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 17, 2012, 3:01pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/8 "2012-09-17T15:01:53Z")
Yeah, it sounds like an issue on that client machine. I would guess that the Java update is related to the problem too… ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 17, 2012, 3:19pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/9 "2012-09-17T15:19:31Z")
When I launch a designer or the application on a Windows client, I have the missing menu. Moreover, timezones are ok on the windows client. They are not ok on client on which the menu is missing. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [September 17, 2012, 3:21pm UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/10 "2012-09-17T15:21:50Z")
Can you uninstall/reinstall Java on the linux machine that has the problem? ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 19, 2012, 5:26am UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/11 "2012-09-19T05:26:17Z")
This has been done but the menu is still missing. I had JRE7, JRE6 and icedTea installed. I removed all of them then reinstalled java 6 and icedTea (for Java Web Start). But it did not do the trick. Edit : I’ve tried on multiple several computers. The menu is not missing on computers running under Windows. It seems to be a Linux problem (maybe only Ubuntu). ---
**Author:** ![2Gi\_Technologie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/2gi_technologie/32/3307_2.png) [@2Gi\_Technologie](https://forum.inductiveautomation.com/u/2Gi_Technologie)\ **Post date:** [September 21, 2012, 7:43am UTC](https://forum.inductiveautomation.com/t/missing-menu-project-properties-client-general/5148/12 "2012-09-21T07:43:03Z")
Hello, The last ubuntu 12.04 update fixes the problem. Thank you.