# Mobile app now taking 3-5 minutes to launch **URL:** \ **Category:** Ignition\ **Created:** [April 24, 2019, 6:03pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367 "2019-04-24T18:03:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![rpulsifer](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@rpulsifer](https://forum.inductiveautomation.com/u/rpulsifer)\ **Post date:** [April 24, 2019, 6:03pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/1 "2019-04-24T18:03:45Z")
Ign 7.9.9, running on Windows Server 2016, Java 1.8.0\_201 Our mobile apps had been running just fine - and they still do, except that lately you have to wait 3 to 5 MINUTES for them to launch **after** login! Checking the log, I see it struggling > | RectsB64 | 24Apr2019 10:56:38 | Failure in mobiledata/rects. | > | --- | --- | --- | > | ClientVM | 24Apr2019 10:52:57 | Client vm 3594775a-f0ff-3ea0-7f34-f444be0b8f93 closed: Session invalidated | > | ...com.inductiveautomation.ignition.gateway | 24Apr2019 10:44:19 | Starting up client project monitor. project=Friona\_MicroC\_IM, uuid=427f7b54-675b-69f7-b357-4846b2523039, editCount=87, scope=4, version=Published | > | ...com.inductiveautomation.ignition.gateway | 24Apr2019 10:42:40 | Starting up client project monitor. project=PSP\_Dataview, uuid=5c009909-32b7-af35-0b59-7655e1e5f8c0, editCount=359, scope=4, version=Published | > | VMManager | 24Apr2019 10:42:12 | New client VM discovered. id=3594775a-f0ff-3ea0-7f34-f444be0b8f93 | > | VMManager | 24Apr2019 10:42:11 | VMCreator starting 1 new client VM(s). | > | DataServlet | 24Apr2019 10:42:08 | Failure in mobiledata/resize | > | ClientVM | 24Apr2019 10:36:54 | Client vm 8dffb509-f35a-7a5c-d17e-e4f3b97a2b7d closed: Session timeout | > | ...com.inductiveautomation.ignition.gateway | 24Apr2019 10:26:35 | Starting up client project monitor. project=Friona\_MicroC\_IM, uuid=427f7b54-675b-69f7-b357-4846b2523039, editCount=87, scope=4, version=Published | Any Ideas would be appreciated - We have not updated anything on the server (i.e. java) lately, so I'm at a loss as to why it has changed. It seems to affect all the mobile apps. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [April 24, 2019, 7:37pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/2 "2019-04-24T19:37:01Z")
Is this a windows host? Is it separated from the internet? If so, you can try disabling certificate revocation checks in the Java control panel. ---
**Author:** ![rpulsifer](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@rpulsifer](https://forum.inductiveautomation.com/u/rpulsifer)\ **Post date:** [April 25, 2019, 5:36pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/3 "2019-04-25T17:36:39Z")
It is a Windows host - Server 2016 - but no it is not separated from the internet, in fact it is running on a Azure VM host. Should I still try disabling the checks? ---
**Author:** ![jcoleman](https://avatars.discourse-cdn.com/v4/letter/j/6de8d8/32.png) [@jcoleman](https://forum.inductiveautomation.com/u/jcoleman)\ **Post date:** [October 11, 2019, 1:43pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/4 "2019-10-11T13:43:30Z")
The java control panel went bye bye with Oracle Java. Didn’t it? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [October 11, 2019, 3:54pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/5 "2019-10-11T15:54:06Z")
Yes, there’s no Java Control Panel with the Gateway’s embedded Java on Ignition 8, but the user’s original question was about the mobile module, which only runs on 7.9, where there’s no embedded Java for the gateway. ---
**Author:** ![jcoleman](https://avatars.discourse-cdn.com/v4/letter/j/6de8d8/32.png) [@jcoleman](https://forum.inductiveautomation.com/u/jcoleman)\ **Post date:** [October 11, 2019, 4:17pm UTC](https://forum.inductiveautomation.com/t/mobile-app-now-taking-3-5-minutes-to-launch/24367/6 "2019-10-11T16:17:12Z")
Since I uninstalled Oracle Java, I have no control panel I guess. But according to Admora: After talking with Kurt from technical support he told me what my issue was. There is an issue with the mobile module and the web browser module interacting with each other. There were two solutions that kurt offered me: ``` Uninstall the web browser module if we were not using it. Run the “Ignition Gateway” service (services.msc) with an administrator account. You can right click the “Ignition Gateway” and click the log on tab and enter an adminstrator account. Then restart your service. ```