# Mobile Client "Connection Reset"

**URL:** <https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791>\
**Category:** Ignition\
**Created:** [March 15, 2017, 1:07pm UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791 "2017-03-15T13:07:55Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mwaynesmith](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mwaynesmith](https://forum.inductiveautomation.com/u/mwaynesmith)\
**Post date:** [March 15, 2017, 1:07pm UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/1 "2017-03-15T13:07:55Z")

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I must have broke something, as my mobile clients used to start fine. Now I’m not connecting and receiving “Connection Reset” on client and “Failure in mobiledata/rects. [isClientVMRunning()=false, VM.id=4e6dd66b-0e7a-455b-fd92-69a25f2ed9a1” in Gateway log. Any suggestions?

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**Author:** ![aviolenta](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@aviolenta](https://forum.inductiveautomation.com/u/aviolenta)\
**Post date:** [March 23, 2017, 9:15pm UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/2 "2017-03-23T21:15:08Z")

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What OS are you running ignition on?

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**Author:** ![mwaynesmith](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mwaynesmith](https://forum.inductiveautomation.com/u/mwaynesmith)\
**Post date:** [March 24, 2017, 2:00pm UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/3 "2017-03-24T14:00:18Z")

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Linux Ubuntu

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**Author:** ![Rhys\_m](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@Rhys\_m](https://forum.inductiveautomation.com/u/Rhys_m)\
**Post date:** [March 26, 2017, 11:57am UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/4 "2017-03-26T11:57:58Z")

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Exactly the same here too, they were working fine, now getting connection reset. Running on linux mint

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**Author:** ![Rhys\_m](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@Rhys\_m](https://forum.inductiveautomation.com/u/Rhys_m)\
**Post date:** [March 26, 2017, 12:39pm UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/5 "2017-03-26T12:39:44Z")

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Follow this

[support.inductiveautomation.com … e-on-linux](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/33/2/running-the-mobile-module-on-linux)

Now its working again, strange that it was working for a week or so then need those steps

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**Author:** ![JetA](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@JetA](https://forum.inductiveautomation.com/u/JetA)\
**Post date:** [March 28, 2017, 12:51am UTC](https://forum.inductiveautomation.com/t/mobile-client-connection-reset/12791/6 "2017-03-28T00:51:03Z")

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Having the same issues. Followed the guide from the previous post. Restarted service, restarted server. All mobile clients fail. “Show debug on client” displays nothing. Having a linux moment and cant seem to locate or find any associated log files.

Ubuntu 14.04 LTS  
Ignition 7.9.1

Client - Android Chrome  
PC Chrome  
PC Mozilla